Bookmarks and passwords disappeared after browser reset

[slavvva12s1]

slavvva12s1 last edited by

Hello,
I recently reset all the browser settings. Even though I was logged into my Opera account, after signing back in I discovered that all my bookmarks and saved passwords were gone. This is very upsetting because I cannot restore them. The browser keeps showing a synchronization error, and nothing comes back.

I was under the impression that passwords and bookmarks were backed up in the cloud, but it seems they were not restored. Could you please advise if there is any way to recover them, or explain why the sync is failing?

Thank you in advance for your help.

This version is clear, polite, and professional—perfect for a support forum. Do you want me to also make a shorter, more emotional version (like a complaint post) that emphasizes frustration, or keep it strictly formal?