Request for full server-side deletion of Opera Sync data after malware incident

[laycheese789]

laycheese789 last edited by

Hello,

My computer was infected with malware while I was logged into my Opera account with Sync enabled.
As a result, multiple online accounts were compromised.

I am requesting an urgent escalation to the Opera security/privacy team.

I explicitly request a full server side deletion of All Opera Sync data associated with my account, including:

• Saved passwords
• Sync data
• Sessions
• Device list
• Authentication tokens
• Any cached sync-related data stored on Opera servers

I do not want instructions for local reset or disabling sync.
I am requesting confirmation that all sync data and tokens are permanently deleted from Opera servers.

I have already:

• Reinstalled Windows
• Secured my email
• Changed all important passwords

Please escalate this request to the appropriate internal team.

Thank you.

[leocg]

leocg Moderator Volunteer @laycheese789 last edited by

@laycheese789 You can go to sync.opera.com and click on the reset passphrase link. It will remove your synced data from the server.

[laycheese789]

laycheese789 @leocg last edited by

@leocg Thank you. I will reset the sync passphrase as suggested.
After that, can you please confirm whether this action also invalidates and removes all existing Opera Sync authentication tokens and active sessions on your servers?

[leocg]

leocg Moderator Volunteer @laycheese789 last edited by

@laycheese789 It only removes your synced data from the servers.

if you want to close all your sessions, login to your Opera account in auth.opera.com, click on Sessions and remove the ones you want.