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    Opera sync not working

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    sync problem sync
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    • jpvdbl
      jpvdbl last edited by

      OS Ubuntu 22.04 - Opera 115.0.5322.119
      Sync is not working after new install from snap
      opera://sync-internals says:

      <<
      Encryption
      Explicit Passphrase	false
      Passphrase Required	false
      Cryptographer Ready To Encrypt	true
      Cryptographer Has Pending Keys	false
      Encrypted Types	Passwords
      Has Keystore Key	true
      Keystore Migration Time	Not Migrated
      Passphrase Type	PassphraseType::kImplicitPassphrase
      Explicit passphrase Time	n/a
      Trusted Vault Migration Time	Uninitialized
      Trusted Vault Version/Epoch	0
      Trusted Vault Auto Upgrade Group	Uninitialized
      >>
      <<
      Status from Last Completed Session
      Sync Source	Uninitialized
      GetKey Step Failed	false
      Download Step Result	Success
      Commit Step Result	Success
      >>
      

      Thing is that I did not put Passphrase...

      How can I make this working again?

      Reply Quote 0
        leocg 1 Reply Last reply
      • leocg
        leocg Moderator Volunteer @jpvdbl last edited by

        @jpvdbl What happens when you try to login to Sync?

        Reply Quote 0
          jpvdbl 1 Reply Last reply
        • jpvdbl
          jpvdbl @leocg last edited by

          No error message: as if it is entering, 'cause it says that I've logged in, and shows the message of Welcome, and "Here is what you can do with your Opera account", etc.

          Reply Quote 0
            leocg 1 Reply Last reply
          • leocg
            leocg Moderator Volunteer @jpvdbl last edited by

            @jpvdbl And you can choose what you want to sync?

            Reply Quote 0
              jpvdbl 1 Reply Last reply
            • jpvdbl
              jpvdbl @leocg last edited by

              @leocg
              Yes, indeed, I can, without any problem... It really shows as if everything is working, but it just does not...

              Reply Quote 0
                leocg 1 Reply Last reply
              • leocg
                leocg Moderator Volunteer @jpvdbl last edited by

                @jpvdbl So in opera://sync-internals, the board on the right is not green?

                Reply Quote 0
                  jpvdbl 2 Replies Last reply
                • jpvdbl
                  jpvdbl @leocg last edited by leocg

                  @leocg
                  the board is green, and it states that it is running, but data are not correct: f.i. on bookmarks it says that there are 311 to be synchronized, but in the general board online ("Your synchronized content" on the web https://www.sync.opera.com) it states that there are 330... (which is correct). Worse for the passwords: on the board it says there are only 23 passwords to be synchronized, but the real number (i.e., also stated on the web) is 259...
                  Those 23 passwords are synchronized, but the rest that is on the web (the other 236) are not...
                  So, the item is to get those 236 on the board too... (those other 29 bookmarks I could retrieve from my PC, but the passwords not, of course). Alternative solution would be to be able to download in csv the passwords directly from the website https://www.sync.opera.com directñy, but I ignore if there is a way to do that...

                  Reply Quote 0
                    leocg 2 Replies Last reply
                  • jpvdbl
                    jpvdbl @leocg last edited by

                    @leocg
                    correction on former reply: no, the 23 passwords are not synchronized neither: only 17 of them are...

                    Reply Quote 0
                      1 Reply Last reply
                    • leocg
                      leocg Moderator Volunteer @jpvdbl last edited by

                      @jpvdbl If it's green, then synchronization is happening as should.

                      Reply Quote 0
                        jpvdbl 1 Reply Last reply
                      • leocg
                        leocg Moderator Volunteer @jpvdbl last edited by

                        @jpvdbl There isn't a way to get your passwords from Sync web page and, most probably, there never will be.

                        Reply Quote 0
                          1 Reply Last reply
                        • jpvdbl
                          jpvdbl @leocg last edited by

                          @leocg
                          sorry, but it does not working ·as it should"; see the explanation in my reply of about 2 hours ago: the data of what is supposed to be synchronized are not correct, so only 17 of 259 passwords saved on your server are synchronized, and nothing else, and in the opera://sync-internals dialog it only mentions 23 passwords to be synchronized, and not the 259 that are on your server (and it does not even synchronize the 23, but only 17 of them), so no, although it is green, it is not doing a synchronization of the server data...

                          Reply Quote 0
                            leocg 1 Reply Last reply
                          • leocg
                            leocg Moderator Volunteer @jpvdbl last edited by

                            @jpvdbl The synchronisation process in itself is working, your Opera is accessing the server and is getting data from the server and sending data to it. That's what I mean.

                            Now, if there is data not being synchronised, it's a different issue. It may take a while for all the data to sync.

                            Reply Quote 0
                              jpvdbl 2 Replies Last reply
                            • jpvdbl
                              jpvdbl @leocg last edited by

                              @leocg
                              Three days later the result is still the same: opera://sync-internals keeps on telling me that there are only 23 passwords to be synchronised, and the web https://www.sync.opera.com/ keeps on stating the correct info, that there are 259 passwords to be symchronised... So there is clearly a problem with the connection on your server, since the whole package pf passwords seems not to be seen, and therefore not synchronised...
                              I have the impression that there is no solution you will offer us, so we should shift to another browser, I suppose, that does do correct synchronisation...

                              Reply Quote 0
                                leocg 2 Replies Last reply
                              • jpvdbl
                                jpvdbl @leocg last edited by

                                @leocg So that means that, trusting your application, I now lost all my passwords, and you give me no solution to recover them...

                                Reply Quote 0
                                  1 Reply Last reply
                                • leocg
                                  leocg Moderator Volunteer @jpvdbl last edited by

                                  @jpvdbl Try logging out from Sync, remove the content of the Sync Data folder in the profile directory and try syncing again.

                                  Before that you can try checking the Sync Node Browser tab in opera://sync-internals to see what data is being synced.

                                  Reply Quote 0
                                    jpvdbl 2 Replies Last reply
                                  • leocg
                                    leocg Moderator Volunteer @jpvdbl last edited by

                                    @jpvdbl Only passwords are not being synced?

                                    Reply Quote 0
                                      jpvdbl 2 Replies Last reply
                                    • jpvdbl
                                      jpvdbl @leocg last edited by

                                      @leocg
                                      as far as I can see, yes: the Bookmarks I could recover them from a former install on another PC, but passwords were not there neither
                                      After 4 days the situation keeps on being the same: website/server says there are 259 passwords saved on your server ti be synchronised, but your synchronisation tool keeps on reporting only 23, so apparently does not "see" the other 223 passwords on your server, which I lost...

                                      Reply Quote 0
                                        1 Reply Last reply
                                      • jpvdbl
                                        jpvdbl @leocg last edited by

                                        @leocg I am now doing the test you proposed: removed all the bookmarks and all the passwords that were on opera, and logged in.
                                        Now server-information says there are 401 bookmarks to be synchronised, and 260 passwords... But the panel on "opera://sync-internals" only is green for device info, user consents and security events ("Running"), but all the other items are still marked as "Not Running"... I will update you if there are changes, but panel keeps on mentioning (15 min. later) only these three items as running

                                        Reply Quote 0
                                          leocg 1 Reply Last reply
                                        • jpvdbl
                                          jpvdbl @leocg last edited by

                                          @leocg
                                          bow everything is in green "Running" in the panel, but states 398 Bookmarks (so rather close to the 401 mentioned on your server, but not all of them, apparently), and, now, 24 passwords and not the 260 that are on your server...
                                          The bookmarks are being put on my opera now (so, it is working there), but on the password chapter, only 21 are being put there... The other 239 passwords keep on being on your server, but missing in my opera account...

                                          Reply Quote 0
                                            leocg 1 Reply Last reply
                                          • leocg
                                            leocg Moderator Volunteer @jpvdbl last edited by

                                            @jpvdbl I didn't say to remove bookmarks and passwords, but it may also be a interesting test.

                                            Reply Quote 0
                                              jpvdbl 1 Reply Last reply
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