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    Deleting Spam Doesn't Remove All Spam

    Opera for Windows
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    • okolox
      okolox last edited by

      I got Opera 12.16. When I try to permanently delete all spam from one of my mail accounts, not all of it gets deleted. About 15 emails come back just after deleting them. Is there a reason why this is occuring and what can I do to fix this?

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      • A Former User
        A Former User last edited by

        I assume you have Opera set to delete the messages from the server as well as locally.
        If you can access your e-mails using the web browser as well as the e-mail client, try going to the webmail page of your e-mail provider, and delete the messages there.
        Hopefully that will fix it and you won't have to keep on doing that.
        🙂

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        • okolox
          okolox last edited by

          Hi davehawley. The point is to delete spam from Opera which will delete the spam on the server side. So, accessing mail on the web browser is something I don't want to do. You mentioned that setting Opera to delele mail from the server and local end. Where in Opera's settings can I do that?

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          • linuxmint7
            linuxmint7 last edited by

            In the main menu, click 'Mail and chat accounts...', then select the particular account from the list in the window that appears and click 'Edit...'. Go to the 'Incoming' tab and place a tick in the the following two places, 'Leave messages on server' and 'Until I permanently delete them'.

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            • A Former User
              A Former User last edited by

              ▲▲ What he said! ▲▲
              🙂

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              • okolox
                okolox last edited by

                In the main menu, click 'Mail and chat accounts...', then select the particular account from the list in the window that appears and click 'Edit...'. Go to the 'Incoming' tab and place a tick in the the following two places, 'Leave messages on server' and 'Until I permanently delete them'.

                There are no such options on my Incoming tab on my mail account. Are you sure you're talking about Opera 12.16?

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                • leevi
                  leevi last edited by

                  POP email accounts might have it. I got only IMAP accounts and there indeed is no such setting.

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                  • A Former User
                    A Former User last edited by

                    Definitely version 12, there is no mail facility at all in the later Opera versions post 12.
                    What does appear in that tab?
                    I've no experience of using IMAP, only POP, so if the options don't appear in IMAP accounts and that's what you're using I can't suggest anything I'm afraid.
                    🙂

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                    • A Former User
                      A Former User last edited by

                      I don't think having any client is a good idea for security reasons*:sherlock:*

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                      • Deleted User
                        Deleted User last edited by

                        So, accessing mail on the web browser is something I don't want to do.

                        Why not? You should check if your actions in mail client are taken effect in your mail.

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                        • leocg
                          leocg Moderator Volunteer last edited by

                          Are you using pop or imap? Are you emptying the trash after deleting the spam?

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                          • okolox
                            okolox last edited by

                            Hi guys. I'm using IMAP. >

                            So, accessing mail on the web browser is something I don't want to do.

                            Why not?

                            You got to be kidding me.

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                            • okolox
                              okolox last edited by

                              I'm using IMAP. And there are no options as linuxmint suggested.

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                              • A Former User
                                A Former User last edited by

                                You have two nods of vulnerability instead of only one.

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                                • leocg
                                  leocg Moderator Volunteer last edited by

                                  You have two nods of vulnerability instead of only one.

                                  What this comment (and yours other ones) has to do with what the OP is asking ?

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                                  • leocg
                                    leocg Moderator Volunteer last edited by

                                    I'm using IMAP. And there are no options as linuxmint suggested.

                                    Those are for pop accounts.

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                                    • okolox
                                      okolox last edited by

                                      I see.. no problem then. I'll figure it. Thanks for the help anyway guys. I appreciate it except for the troll with the troll comment.

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                                      • leocg
                                        leocg Moderator Volunteer last edited by

                                        I see.. no problem then. I'll figure it.

                                        In the account settings, check in the imap tab if the folders for sent mail, spam and trash are correctly set.

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                                        • okolox
                                          okolox last edited by

                                          Hi leo. How can I know if those folders are correctly set?

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                                          • leocg
                                            leocg Moderator Volunteer last edited by

                                            Hi leo. How can I know if those folders are correctly set?

                                            See if each one one has the correct corresponding imap folder.

                                            Basically check if the trash field has the correct imap trash folder and so on.

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