I'm locked out of my account

[yuki-kio]

yuki-kio last edited by

I've had to create a new opera acc just to submit this issue here. I've been trying to log into my acc but it is asking for a back up code (which ive not received) or an authentication code which i never linked to my opera acc. I've tried using my gmail auth code but it wont accept. What am i supposed to do?

[leocg]

leocg Moderator Volunteer @yuki-kio last edited by leocg

@yuki-kio If you no longer have access to the authenticator app used to enable second factor authentication in your Opera account and also don't have any backup codes, you won't be able to access your account.

[yuki-kio]

yuki-kio @leocg last edited by

@leocg then is it possible to delete the account connected to my email so that I can make a new one?

[leocg]

leocg Moderator Volunteer @yuki-kio last edited by

@yuki-kio Don't know, you would need to access your account to request its deletion.

[yuki-kio]

yuki-kio @leocg last edited by

@leocg btw how do I contact the support team? i tried to talk to someone but i could only find the AI which was useless

[leocg]

leocg Moderator Volunteer @yuki-kio last edited by

@yuki-kio Try the social networks

[hmza212]

hmza212 Banned last edited by

First try with social network second try with contacting to support.