passwords lost in update

[kurtb3518]

kurtb3518 last edited by

i just tried to pay some bills and all my password are gone with this new update. is there a way to recover them

[kurtb3518]

kurtb3518 @kurtb3518 last edited by

@kurtb3518 said in passwords lost in update:

i just tried to pay some bills and all my password are gone with this new update. is there a way to recover them

what is going om I made this post 15 days ago, do you not look at your forums. you latest update wiped out over 20 passwords that will take hrs. to rebuild.
i could use a reply from you
Kurtb3518

[burnout426]

burnout426 Volunteer last edited by

If they're not shown at the URL opera://password-manager/passwords, they're gone. To restore them, you'd need a very-recent backup of your "Login Data" file in the profile folder (profile path is shown at the URL opera://about) or you'd need a CSV file you got from previously exporting your passwords.

If you were using Opera Sync and syncing passwords, you can goto https://www.sync.opera.com/ and see if the password count looks right. If so, there might have been a sync error. You can then try enabling Opera Sync and syncing passwords in a test standalone installation to see if it pulls in the passwords from the server. Then you could export them and import them into your regular Opera.

As for why it happened in the first place, unknown. But, if you're going to have to enter your usernames and passwords all over again, it'd be best to delete the "Login Data" file in the profile folder (while Opera is closed) first to start with a new one to make sure the file is not corrupted.