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    Authorization Black Hole, Need Help

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    • havocPH
      havocPH last edited by

      I had to do a factory reset on the phone where the authenticator app registered with Opera was installed on. I reinstalled the authenticator app, and since it was linked to my email, I thought I could just re-login to the authenticator app and it will recover the accounts from the linked email. Unfortunately, that wasn't case as the app came up with no accounts, even though I had the backup option of the authenticator on.

      So now, I can't login to Opera (Android) as I have 2FA setup and my authenticator there has no record of my Opera account. I tried linking Opera Android to the one installed on my laptop, where I am still currently logged in, but everything's all topsy-turvy.

      Here's what I've done (multiple times, at that):

      1. From the laptop browser, I open opera.com/connect, which displays the QR code.

      2. From the Android browser, I login, but with no access to the authenticator app, I can't input the verification code.

      3. As I didn't generate any backup code, I have no other choice but to exit the login screen.

      I tried to change my account settings by disabling 2FA, but guess what. It needs the verification code from the authenticator or from a backup, both of which I don't have.

      How can this be remedied?

      TIA

      #LoginLoopNoCodes

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      • Locked by  leocg leocg 
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