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    Crashing on some Samsung devices.

    Opera for Android
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    • riccardomineo
      riccardomineo last edited by leocg

      After update android 13 opera vith vpn pro crashes immediately after opening on samsung s21 one ui5. My subscription to vpn pro is now useless.

      Reply Quote 3
        efolch duartes akkk 3 Replies Last reply
      • efolch
        efolch @riccardomineo last edited by

        @riccardomineo Kinda same thing here: Opera doesn't start (opens and closes inmediately) in my Samsung S22. I tried deleting cache, deleting all data, reinstalling... nothing works.
        However, Opera Mini works just fine, but it lacks some features of the full Opera browser.

        Reply Quote 3
          speshul-flash iamthayse 2 Replies Last reply
        • speshul-flash
          speshul-flash @efolch last edited by

          @efolch Same thing is happening to me I hope a solution is found soon.

          Reply Quote 0
            efolch 1 Reply Last reply
          • efolch
            efolch @speshul-flash last edited by

            @speshul-flash I opened a bug report to Opera (ANDEX-105266). I also attached a video capture of the whole behavior.
            However I believe there's no way to track its status or add more users as affected.

            I also tried with Opera beta hoping it was fixed there but the behavior is the same.

            Reply Quote 1
              speshul-flash 1 Reply Last reply
            • duartes
              duartes @riccardomineo last edited by

              @riccardomineo another one reporting this issue. I'm on Android 12 (oneUI) on Galaxy S21. The issue wasn't as bad in the beginning - it would only crash every now and then. But since a week ago it's been useless... 100% impossible to open opera. I'm resorting to alternative browsers and just can't get used to absence of decent text-mode as opera.

              Reply Quote 1
                1 Reply Last reply
              • speshul-flash
                speshul-flash @efolch last edited by

                @efolch Well I hope they patch it soon it also seems to be on samaung devices.

                Reply Quote 1
                  1 Reply Last reply
                • iamthayse
                  iamthayse @efolch last edited by

                  @efolch yeah, same here. I don't even use vpn. I have an Samsung A53 (Android 13) and it's just like you said: opens than closes inmediately. I've also tried everything - more than once, but didn't work 😞 I have other device, with an old android's version and it's working just fine. Not a Samsung though. Don't know what could be but really hoping they fix as soon as possible.

                  Reply Quote 2
                    1 Reply Last reply
                  • efolch
                    efolch last edited by

                    Tried with an older Samsung device, S5lite tablet, and Opera works just fine there, though the firmware is old. Maybe there's something between latest Samsung firmwares, or phone form-factor vs. tablet, that makes Opera go nuts. BTW, Opera Beta behaves exactly the same, so there's no fix there (yet?).

                    Is there any moderator around here? It looks like this is a pervasive issue among Samsung phones. Would love to have an status update.

                    Reply Quote 2
                      1 Reply Last reply
                    • Anawilliam
                      Anawilliam Banned last edited by

                      The same over here, someone finds a solution?

                      Reply Quote 1
                        MarkieT18 1 Reply Last reply
                      • MarkieT18
                        MarkieT18 @Anawilliam last edited by

                        @anawilliam said in Crash when Opera starts:

                        The same over here, someone finds a solution?

                        Same issues for me using Samsung Galaxy A73, keeps crashing. Tried everything and send multiple emails to Opera.

                        Reply Quote 1
                          1 Reply Last reply
                        • guidoglx
                          guidoglx last edited by

                          Same issue here. Samsung 52, Android 13.

                          Reply Quote 0
                            1 Reply Last reply
                          • salimanilaslan
                            salimanilaslan last edited by

                            Same here, android 13, galaxy a72, opera and opera beta closes immediately

                            Reply Quote 0
                              1 Reply Last reply
                            • efolch
                              efolch last edited by

                              @leocg Looks like you're a moderator for the Opera/Android forum.

                              Reading through this post there seems to be a common problem with latest Android/Opera/Samsung combo.

                              Couple of Q's:

                              • Should we change the title to something to refer specifically to Samsung? (if so, I don't think I can do it, maybe you can?)
                              • Do you have any insights about what might be going on? Or a way to track the referred support case? Or a contact within Opera devels?

                              Thanks

                              Reply Quote 1
                                riccardomineo 1 Reply Last reply
                              • riccardomineo
                                riccardomineo @efolch last edited by

                                @efolch I am Discouraged

                                Reply Quote 0
                                  1 Reply Last reply
                                • Solymus
                                  Solymus last edited by

                                  -Version of Android: 13
                                  -Phone model and manufacturer: Samsung A33 5G
                                  -Ad-blocker is not enabled
                                  -Data savings is not enabled
                                  -Opera always crashing. i try everything but it does not work. I click opera and within a maximum of 2 seconds opera crashing
                                  -i reset the data and cache and deleted and installed the application many times but it didn't work
                                  -when ı click on it, it should open but it crashes before I can see the opening screen
                                  -link text

                                  Reply Quote 0
                                    1 Reply Last reply
                                  • akkk
                                    akkk @riccardomineo last edited by leocg

                                    @riccardomineo
                                    Same problem for me:
                                    Samsung S21 FE
                                    Android 13
                                    Opera and Opera Beta crash as soon I try to open the app
                                    Opera Mini works perfectly.

                                    Solved Removing The Samsung Personal Area.
                                    Once uninstalled the personal area the Opera App back to normal behavior and works.
                                    I suppose there is something that doesn't work between Opera and Personal Samsung Personal Area in Android 13 UI 5.0

                                    Reply Quote 0
                                      guidoglx 1 Reply Last reply
                                    • MarkieT18
                                      MarkieT18 last edited by

                                      Very disappointed at the complete non response in relation to this issue.

                                      I've sent four emails to Opera support detailing the details in relation to the app crashing and sent them a screen recording too.

                                      Received no response whatsoever.

                                      As a result I've deleted the app and I was a long term user and supporter of Opera.

                                      Reply Quote 1
                                        guidoglx 1 Reply Last reply
                                      • guidoglx
                                        guidoglx @MarkieT18 last edited by

                                        @markiet18 100% agree. This thread has been open for more than a month with no response from opera. Horrible customer support.

                                        Reply Quote 0
                                          1 Reply Last reply
                                        • guidoglx
                                          guidoglx @akkk last edited by leocg

                                          @akkk said in Crashing on some Samsung devices.:

                                          Solved Removing The Samsung Personal Area.
                                          Once uninstalled the personal area the Opera App back to normal behavior and works.
                                          I suppose there is something that doesn't work between Opera and Personal Samsung Personal Area in Android 13 UI 5.0

                                          Could you explain how you did that?
                                          I can't find Samsung personal area on my device

                                          Reply Quote 2
                                            akkk 1 Reply Last reply
                                          • riccardomineo
                                            riccardomineo last edited by

                                            Opera crash. Re: Crashing on some Samsung devices.

                                            Resolved istalling nova launcher instead of iu5. Opera works fine

                                            Reply Quote 0
                                              1 Reply Last reply
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