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    When trying to play a video, it says "The media could not be played"

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    • Skyvi
      Skyvi last edited by

      I have no clue what happened but when I reset my PC, it now comes up with this error. Any clues on what happened?

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      • burnout426
        burnout426 Volunteer last edited by burnout426

        Link to video page?

        What OS? If Windows, what version of Windows and is it an "N" edition of that version?

        Does https://html5test.com/ show "yes" for h.264 and aac? If yes, goto the URL opera://flags/#disable-accelerated-video-decode, disable the flag and restart Opera. If that doesn't help, goto the URL opera://settings/system, disable hardware acceleration and restart.

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          Skyvi 1 Reply Last reply
        • Skyvi
          Skyvi @burnout426 last edited by

          @burnout426 Any twitter videos come up with this error. Windows and it's the N version
          Disabled the video decode thing and the hardware acceleration but it still doesn't work.

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            leocg burnout426 2 Replies Last reply
          • leocg
            leocg Moderator Volunteer @Skyvi last edited by

            @skyvi If it's a N version, you need to download and install the media package as already said.

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            • burnout426
              burnout426 Volunteer @Skyvi last edited by

              @skyvi said in When trying to play a video, it says "The media could not be played":

              it's the N version

              You have to download and install (or just enable, depending on your version of Windows) the Windows Media Feature Pack. See https://support.microsoft.com/en-us/topic/media-feature-pack-list-for-windows-n-editions-c1c6fffa-d052-8338-7a79-a4bb980a700a. Then, it should say "yes" for h.264 and aac at htps://html5test.com/.

              Disabled the video decode thing and the hardware acceleration but it still doesn't work.

              Make sure to reenable those.

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              • apkshu
                apkshu Banned last edited by This post is deleted!
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