[Solved] FamilySearch.Org doesn't work

[buschsom]

buschsom last edited by leocg

Hi,

there are two things I use extensively: Opera and FamilySearch.org. Within the last month or so, I have been forced to use Chrome. Reason being that FamilySearch out of the blue is being blocked when using Opera.

The start screen will not load my history and pictures on the start screen. It actually says "You haven't looked at anyone yet. Go explore your tree!". Using Chrome, I get the full list, fast.

If I click on "Try new homepage features", I get this message:

"Internal Server Error
We are sorry, but the page you are trying to access has an error.
What's Next
Return to the home page
Or choose a new activity from the main site menu."

In general it seems that when FamilySearch send me to another page, it is blocked by Opera.

As I trust FamilySearch.org completely - there are no ads and other funny things - I would like to know if it is possible to lower the protection level in Opera when working in FamilySearch.org

[treego]

treego @buschsom last edited by

@buschsom You can click on the Privacy Protection icon in your address bar when on the site you are identifying here and experiment with unblocking tracker blocking or ad blocking or both and see if that helps.

[buschsom]

buschsom last edited by

In short, everything is normal again.

I guess that my account was reset on the server side, and it now works perfectly/as usual on all platforms I am working on (mainly Microsoft and Apple).

Thx for the suggestions, when I went back to Opera/FamilySearch to try, it was all working perfectly as described.