Cannot play Netflix or Amazon videos

[BES234]

BES234 last edited by

For netflix I get the "cannot play protected content" error and with amazon I get "digital rights error"

Why do those sites work perfectly fine in windows with Opera GX, but in Ubuntu it doesn't?

Also how do I fix it?

[styen]

styen @BES234 last edited by

@bes234 Try to check for widevine updates on opera://components

[burnout426]

burnout426 Volunteer last edited by

Does https://html5test.com/ say that h.264 and aac are supported?

At https://bitmovin.com/demos/drm, does it say that Widevine is detected and then MSE and EME are supported, and does the video play?

[BES234]

BES234 @burnout426 last edited by

@burnout426 said in Cannot play Netflix or Amazon videos:

Does https://html5test.com/ say that h.264 and aac are supported?

At https://bitmovin.com/demos/drm, does it say that Widevine is detected and then MSE and EME are supported, and does the video play?

This sites oddly restrictive on the way it wants posts, I have image links and nice formatting and it just refuses to post, so ill type it all out...

The HTML5 test shows it's missing,

• Audio track

• Video track

• MPEG-4 ASP

• H.264 and H.265 support

The Bitmovin drm link

The only thing that has a blue check mark is video/webm

Under opera://components
It says Widevine Content Decryption Module is installed and up to date with version 4.10.2391.0

My opera version says
84.0.4316.42

Side note
Youtube videos play perfectly

I also tried HBO Max, it will go as far as to load the video, but then it sits there with a constant repeating 3 loading dots, but no error message.

[leocg]

leocg Moderator Volunteer @BES234 last edited by

@bes234 said :

This sites oddly restrictive on the way it wants posts, I have image links and nice formatting and it just refuses to post

As far as I know, the only restriction is the image size, if you choose to upload it.

[leocg]

leocg Moderator Volunteer @BES234 last edited by

@bes234 Take a look at https://forums.opera.com/topic/37539/solving-the-problem-of-the-opera-browser-with-video-playback-in-ubuntu-and-similar-distributions-linux-mint-kde-neon/ and https://forums.opera.com/topic/42185/the-videos-don-t-play-topic/

Also check https://www.reddit.com/r/operabrowser/wiki/opera/linux_libffmpeg_config

[BES234]

BES234 @leocg last edited by

@leocg It shouldn't be this hard, it should just work like windows, shouldn't matter what OS we are using for license, it works perfectly in windows, im just going to use google for anything that requires streaming...since it works fine, I just don't like google because it's laggy and sluggish, opera is snappy and fast and has a better UI.

[leocg]

leocg Moderator Volunteer @BES234 last edited by

@bes234 There is nothing that Opera can do about it.

[burnout426]

burnout426 Volunteer @BES234 last edited by burnout426

@bes234 said in Cannot play Netflix or Amazon videos:

It shouldn't be this hard

• Goto the URL opera://about and take note of the "install" path and the Chrome version in the User-Agent string under "Browser Identification". For Opera 84, that's 98. Will be 99 for Opera 85.

• Go here and download libffmpeg.so for the Chrome version to your Downloads folder.

• Close Opera.

• Open up a terminal and run these commands (adjust paths for your install location if they're different):

  sudo mkdir /usr/lib/x86_64-linux-gnu/opera/lib_extra
  

  and

  sudo mv /home/yourusername/Downloads/libffmpeg.so /usr/lib/x86_64-linux-gnu/opera/lib_extra/
  

and you're done.

Then, when Opera updates to version 85, download the newer libffmpeg.so and just do the mv command (since the lib_extra folder will already be there).