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    Please remove 2fa authentication

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    • fsdfdscfdscfds
      fsdfdscfdscfds last edited by

      Please remove 2fa authentication on tuktarevartur@gmail.com

      Lost authenticator on phone and don't have backup codes, how can I restore my account?

      Reply Quote 0
        leocg 1 Reply Last reply
      • leocg
        leocg Moderator Volunteer @fsdfdscfdscfds last edited by

        @fsdfdscfdscfds You can't.

        Reply Quote 0
          fsdfdscfdscfds 1 Reply Last reply
        • fsdfdscfdscfds
          fsdfdscfdscfds @leocg last edited by

          @leocg Is there really no way? I scanned the QR code all the time using my phone, but for some reason, I was thrown out of my account.

          Reply Quote 0
            leocg 1 Reply Last reply
          • leocg
            leocg Moderator Volunteer @fsdfdscfdscfds last edited by

            @fsdfdscfdscfds Not that I know, it would break the purpose of having a 2FA if you could access your account without the authentication code.

            Reply Quote 0
              fsdfdscfdscfds 2 Replies Last reply
            • fsdfdscfdscfds
              fsdfdscfdscfds @leocg last edited by This post is deleted!
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                1 Reply Last reply
              • fsdfdscfdscfds
                fsdfdscfdscfds @leocg last edited by

                @leocg And I can't use the phone number to enter? If yes, sorry, close topic.

                Reply Quote 0
                  fsdfdscfdscfds leocg 2 Replies Last reply
                • fsdfdscfdscfds
                  fsdfdscfdscfds @fsdfdscfdscfds last edited by

                  @fsdfdscfdscfds And I also have google and vk accounts that are linked to that account

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                    1 Reply Last reply
                  • leocg
                    leocg Moderator Volunteer @fsdfdscfdscfds last edited by

                    @fsdfdscfdscfds I don't think so, you need to use the chosen authenticator or a backup code.

                    Reply Quote 0
                      1 Reply Last reply
                    • NaughtyGirlBoos
                      NaughtyGirlBoos last edited by

                      Write to the support, maybe it will help you.

                      Maybe you provided an additional email?

                      Reply Quote 0
                        fsdfdscfdscfds 1 Reply Last reply
                      • fsdfdscfdscfds
                        fsdfdscfdscfds @NaughtyGirlBoos last edited by

                        @naughtygirlboos maybe yes, can't remember. If yes, I know what to type. But in support, there are only reporting a bug or suggesting improvement.

                        Reply Quote 0
                          Amerci 1 Reply Last reply
                        • Amerci
                          Amerci @fsdfdscfdscfds last edited by

                          @fsdfdscfdscfds Have you solved your problem?

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