Login Problems

[demo-o-on]

demo-o-on last edited by

Hello, I reinstalled windows and had no idea that there are backup codes in opera gx, as well as an authentication application (not a word about it when registering). Can I log into my account with a password and email address?

[leocg]

leocg Moderator Volunteer @demo-o-on last edited by

@demo-o-on Nope, since you enabled the second factor authentication, you need to provide the code on the authenticator you've chosen or a backup code to access your Opera account.

[demo-o-on]

demo-o-on @leocg last edited by

@leocg How can I find out the backup codes or find out which authentication application I was using?

[leocg]

leocg Moderator Volunteer @demo-o-on last edited by

@demo-o-on The backup code was given to you when you enabled the second factor authentication.

Regarding the authenticator, there isn't any in your phone?

[demo-o-on]

demo-o-on @leocg last edited by

@leocg I have authenticator apps (Google, Microsoft) but none of them have Opera

[leocg]

leocg Moderator Volunteer @demo-o-on last edited by

@demo-o-on Did you try to find out if you have the backup codes saved somewhere?

If you couldn't find it, you will not be able to access your account.