[Solved]the passwords are not synchronized

[AustinFanboy]

AustinFanboy last edited by leocg

It is my first time synchronizing in opera and when I go to synchronize it asks me for a password as I did not synchronize I never clicked on change password and change the password after that activate the synchronization but it does not allow me to synchronize the passwords because it tells me to put a password old but it's my first time syncing

sorry for my bad english i'm from another country

[leocg]

leocg Moderator Volunteer @AustinFanboy last edited by

@austinfanboy So it asks for a password besides your regular Opera account password?

[AustinFanboy]

AustinFanboy @leocg last edited by AustinFanboy

@leocg Yes, it asks me for an old password but it is the first time that I synchronize

[leocg]

leocg Moderator Volunteer @AustinFanboy last edited by

@austinfanboy What exactly the message says?

[AustinFanboy]

AustinFanboy @leocg last edited by

@leocg Could not sync passwords
Your saved passwords were encrypted with an Opera account password that has been changed.

If you know the old password for your Opera account, you can enter it now. If not, you can reset your saved passwords

[leocg]

leocg Moderator Volunteer @AustinFanboy last edited by

@austinfanboy You never have synced your data before? At any time? What happens if you reset your passwords? Export your saved passwords first.

[AustinFanboy]

AustinFanboy @leocg last edited by

@leocg never sync my data before and when I click reset passwords it loads and loads but they never reset I don't know why

[AustinFanboy]

AustinFanboy last edited by

I was able to solve the problem was by deleting the data of the synced account and logging in again