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    Error Message Your Connection Is Not Private When Accessing GMail

    Opera GX
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    • atsehashke
      atsehashke last edited by leocg

      Hello, I've got a problem about entering one spesific web site. 2 days ago everything was okay but yesterday I somehow couldn't enter Gmail with Opera GX. The page wasn't loading. First, there was an error about certificates and "ERR_SSL_PINNED_KEY_NOT_IN_CERT_CHAIN" was written down there as an error code I presume. Then I tried to run the page with VPN (not with the Opera's VPN) and it worked. But when I turn VPN off, error starts all again. The error has changed into "ERR_FAILED".

      Afterwards I checked if I can enter with Opera's VPN, it worked for Asia and NA&SA locations, but not for the Europe.

      I tried to reach the pages with other browsers (Opera, Chrome) and I didn't encounter with any problem, only Opera GX has this problem. I tried to clear cookies, reinstall Opara GX. Nothing helped. Did anyone else also encounter with this problem and manage the solve it?

      Reply Quote 11
        itschaima 1 Reply Last reply
      • nanasemiyo
        nanasemiyo last edited by

        I keep getting this notification whenever I try to access Gmail. I read some posts but I have not find one that can help fix this.

        Some notes:

        • other Google services (YouTube, Drive) still works, only Gmail specifically
        • tried with 2 different internet, both doesn't work
        • tried opening Gmail with Google Chrome and it works fine
        • tried uninstalling Opera GX and installing it again, works for a few minutes then back to Privacy Error

        3b7806e5-c579-49fa-8abd-1bda58df56f3-image.png

        Any help would be appreciated, thanks!

        Reply Quote 5
          b0g0m0l 1 Reply Last reply
        • b0g0m0l
          b0g0m0l @nanasemiyo last edited by

          @nanasemiyo said in Privacy Error in Gmail:

          I keep getting this notification whenever I try to access Gmail. I read some posts but I have not find one that can help fix this.

          Some notes:

          • other Google services (YouTube, Drive) still works, only Gmail specifically
          • tried with 2 different internet, both doesn't work
          • tried opening Gmail with Google Chrome and it works fine
          • tried uninstalling Opera GX and installing it again, works for a few minutes then back to Privacy Error

          3b7806e5-c579-49fa-8abd-1bda58df56f3-image.png

          Any help would be appreciated, thanks!

          I have the same problem

          Reply Quote 2
            1 Reply Last reply
          • lcerica
            lcerica last edited by

            Me too, sometimes it works but i do nothing and then again I have this error. I think it's an Opera Gx problem and they have to fix it.

            With other browsers it works fine.

            Reply Quote 1
              1 Reply Last reply
            • nicogarcia24
              nicogarcia24 last edited by

              I am having this same issue since yesterday. Can't seem to find a way to fix it.

              Reply Quote 1
                1 Reply Last reply
              • agustinvillalba99
                agustinvillalba99 last edited by

                I have the same problem. It started a day or two ago, after I updated windows.

                Reply Quote 1
                  1 Reply Last reply
                • lcerica
                  lcerica last edited by

                  I report the issue to Opera (DNAWIZ-129020) Gmail Issue - NET::ERR_SSL_PINNED_KEY_NOT_IN_CERT_CHAIN

                  We'll see if they say something. Because it's just in Opera.

                  Reply Quote 0
                    1 Reply Last reply
                  • burytomorow
                    burytomorow last edited by

                    Same issue.

                    Opera GX updated today to 73.0.3856.431 then this started happening.

                    Reply Quote 0
                      burytomorow 1 Reply Last reply
                    • Santigogo15
                      Santigogo15 last edited by

                      I have the same issue

                      Reply Quote 0
                        1 Reply Last reply
                      • mrpikachu
                        mrpikachu last edited by

                        I'm dealing with the same problem, I tried to call my internet service to solve it, but it was in vain

                        Reply Quote 0
                          1 Reply Last reply
                        • libaraptr
                          libaraptr last edited by

                          Hello. I have a problem with opera gx, when I go to gmail.com, I get a message from the page that "privacy error" and in the certificates tab it says that the certificate is not valid what should I do. And I checked on other browsers and it doesn't work only in opera and opera gx doesn't work. Can I get a quick reply?

                          Reply Quote 0
                            1 Reply Last reply
                          • burytomorow
                            burytomorow @burytomorow last edited by leocg

                            Additional info for the ones taking an in depth look: A Win10 x64 update came in today: KB5001330

                            So either the latest Opera GX update 73.0.3856.431 or the latest windows update (or both combined), seem to be triggering the issue.

                            However , this doesn't happen on Chrome, for example, as someone mentioned earlier. So this leaves me wondering it's not related to the windows update specifically, unless Opera uses a specific windows feature modified in that update, that Chrome doesn't. Otherwise chrome would be affected as well.

                            Reply Quote 1
                              Zeozzz ericl16384 2 Replies Last reply
                            • pvreissilveira
                              pvreissilveira last edited by

                              I have the same problem and I noticed that on the top corner shows not safe conection and invalid certificated.

                              Reply Quote 0
                                1 Reply Last reply
                              • awfool
                                awfool last edited by

                                Everytime I try to access Gmail I get an error:

                                NET::ERR_SSL_PINNED_KEY_NOT_IN_CERT_CHAIN

                                It's working normally on every other browser I have (Firefox, Chrome, Brave and Edge).

                                What I've tried so far:
                                • Restart browser
                                • Check for updates
                                • Restart Computer
                                • Check up if the internet is set as private
                                • Renew and Flush DNS
                                • Changing DNS from manual to automatic (provided by my ISP).
                                /None of the troubleshooting above resolved the issue/

                                I'm getting this error since yesterday, sometimes It works but after a few minutes I get the same error back.

                                Some people on Reddit are getting the same error as well (In the last 24h). This post is just a Feedback (since I wasn't able to find a proper feedback form on the website).

                                Reply Quote 1
                                  aboxinspace 1 Reply Last reply
                                • Zeozzz
                                  Zeozzz last edited by

                                  I know a workaround, enable built-in VPNs in Opera

                                  Reply Quote 1
                                    ericl16384 1 Reply Last reply
                                  • Zeozzz
                                    Zeozzz @burytomorow last edited by

                                    @burytomorow I haven't installed updates since last month, same problem.

                                    Reply Quote 0
                                      1 Reply Last reply
                                    • aboxinspace
                                      aboxinspace @awfool last edited by

                                      @awfool Same here. The site https://downdetector.com/status/gmail/ is full of complaints about this Opera GX issue as well. I've tried turning the VPN on and off as a bonus, and updated the browser, but no luck.

                                      Reply Quote 0
                                        1 Reply Last reply
                                      • pixelvince
                                        pixelvince last edited by

                                        I made an account just to say this. I also get an error saying "ERR_FAILED" for gmail only. Google docs, youtube, everything else works. Only this. I tried gmail on chrome and it works flawlessly. Only opera gx. Please fix. I'm considering switching browsers because there are so many bugs with this browser. Like how you have to disable dark mode in another setting site for opera or things will be some white some dark. This browser is giving me so many headaches.

                                        Reply Quote 2
                                          1 Reply Last reply
                                        • lcerica
                                          lcerica last edited by

                                          I've opened a bug report issue to Opera Gx today but they don't give me a reply. I'm still waiting

                                          Reply Quote 0
                                            leocg 1 Reply Last reply
                                          • leocg
                                            leocg Moderator Volunteer @lcerica last edited by

                                            @lcerica They won't reply to you as clearly said in the confirmation message you received.

                                            Reply Quote 0
                                              1 Reply Last reply
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