Error Message Your Connection Is Not Private When Accessing GMail

[libaraptr]

libaraptr last edited by

Hello. I have a problem with opera gx, when I go to gmail.com, I get a message from the page that "privacy error" and in the certificates tab it says that the certificate is not valid what should I do. And I checked on other browsers and it doesn't work only in opera and opera gx doesn't work. Can I get a quick reply?

[burytomorow]

burytomorow @burytomorow last edited by leocg

Additional info for the ones taking an in depth look: A Win10 x64 update came in today: KB5001330

So either the latest Opera GX update 73.0.3856.431 or the latest windows update (or both combined), seem to be triggering the issue.

However , this doesn't happen on Chrome, for example, as someone mentioned earlier. So this leaves me wondering it's not related to the windows update specifically, unless Opera uses a specific windows feature modified in that update, that Chrome doesn't. Otherwise chrome would be affected as well.

[pvreissilveira]

pvreissilveira last edited by

I have the same problem and I noticed that on the top corner shows not safe conection and invalid certificated.

[awfool]

awfool last edited by

Everytime I try to access Gmail I get an error:

NET::ERR_SSL_PINNED_KEY_NOT_IN_CERT_CHAIN

It's working normally on every other browser I have (Firefox, Chrome, Brave and Edge).

What I've tried so far:
• Restart browser
• Check for updates
• Restart Computer
• Check up if the internet is set as private
• Renew and Flush DNS
• Changing DNS from manual to automatic (provided by my ISP).
/None of the troubleshooting above resolved the issue/

I'm getting this error since yesterday, sometimes It works but after a few minutes I get the same error back.

Some people on Reddit are getting the same error as well (In the last 24h). This post is just a Feedback (since I wasn't able to find a proper feedback form on the website).

[Zeozzz]

Zeozzz last edited by

I know a workaround, enable built-in VPNs in Opera

[Zeozzz]

Zeozzz @burytomorow last edited by

@burytomorow I haven't installed updates since last month, same problem.

[aboxinspace]

aboxinspace @awfool last edited by

@awfool Same here. The site https://downdetector.com/status/gmail/ is full of complaints about this Opera GX issue as well. I've tried turning the VPN on and off as a bonus, and updated the browser, but no luck.

[pixelvince]

pixelvince last edited by

I made an account just to say this. I also get an error saying "ERR_FAILED" for gmail only. Google docs, youtube, everything else works. Only this. I tried gmail on chrome and it works flawlessly. Only opera gx. Please fix. I'm considering switching browsers because there are so many bugs with this browser. Like how you have to disable dark mode in another setting site for opera or things will be some white some dark. This browser is giving me so many headaches.

[lcerica]

lcerica last edited by

I've opened a bug report issue to Opera Gx today but they don't give me a reply. I'm still waiting

[leocg]

leocg Moderator Volunteer @lcerica last edited by

@lcerica They won't reply to you as clearly said in the confirmation message you received.

[JuanDgFlowers]

JuanDgFlowers last edited by

I have the same issue, I already tried clearing SSL Cache, Reinstalling Opera this last one worked for a bit but then the message started to appear again.

[lepimdo]

lepimdo last edited by

Getting the same error, love Opera GX but lately its been very frustrating to use it

[burnout426]

burnout426 Volunteer last edited by

I finally got this to happen to me in Opera GX. I then went to the URL opera://settings/system and enabled "Use DNS-over-HTTPS instead of the system’s DNS settings". Then things starting working. I don't know if that's coincidence or not yet though.

[Skwll]

Skwll @burnout426 last edited by

@burnout426 Ty this helped me too

[achtungmann]

achtungmann @burnout426 last edited by

@burnout426 Yea, worked for me also. So thank you bud <3.

[atsehashke]

atsehashke @burnout426 last edited by

@burnout426 Unfortunately, it didn't work for me

[4xsin]

4xsin last edited by

Based from my own troubleshooting:

Can confirm this issue is not related to 73.0.3856.431 as I was having this issue with 428

It may or may not be related to the recent Windows Security Updates , it could just be a coincidence but I did start getting this problem after installing the following:
https://support.microsoft.com/help/5001330 KB5001330 , KB5001405

Workarounds:

Option 1: Login with Chrome, Firefox will allow Gmail to temporarily work in Opera
Option 2: opera://settings/system enable "Use DNS-over-HTTPS instead of the system’s DNS settings" only worked for me with Google Public DNS selected.

Will be uninstalling the Security Updates to test if they are causing the issue or not.

[krenta]

krenta last edited by

Hey, have the same problem here unfortunately. In my opinion it has something to do with the new update, it is gonna be fixed surely soon I hope. Until then, I have a temporary solution: If you turn on VPN on any country, it will work (at least for me ), it is slower but it's good until it's gonna be fixed! Have a nice day!

[mage298]

mage298 @burnout426 last edited by

@burnout426 Thank you so much

[mposwit]

mposwit @burnout426 last edited by

@burnout426 it worked for me, Thank You So Much !