two-step verification

[A Former User]

A Former User last edited by

I have forgotten my phone password 1-2 weeks ago, I had to reset the phone and my two-step verification codes were gone and if the opera help team doesn't have the codes, you have to open a new account. I want help with this

[leocg]

leocg Moderator Volunteer @Guest last edited by

@osmanemre It seems that you've already created a new account, so you still need help? If so, on what?

[A Former User]

A Former User last edited by

I had to open a new account because if I log into my other account, it requires two-step verification.

[leocg]

leocg Moderator Volunteer @Guest last edited by

@osmanemre As you said in the first post.

[A Former User]

A Former User @leocg last edited by

@leocg I'm begging you Can you remove the two-step verification on the osmanemreTT_2016@hotmail.com account? I cannot access my data on my account.

[leocg]

leocg Moderator Volunteer @Guest last edited by

@osmanemre As Opera support told you in the e-mail, if you don't have a backup code, you will not be able to access your other account.

[A Former User]

A Former User @leocg last edited by This post is deleted!

[A Former User]

A Former User @leocg last edited by

@leocg said in two-step verification:

As Opera support told you in the e-mail, if you don't have a backup code, you will not be able to access your other account.

If I had it I wouldn't lose it, please help me everything depends on this account

[leocg]

leocg Moderator Volunteer @Guest last edited by

@osmanemre Unfortunately, there is nothing that can be done.

It's a matter of security.

[A Former User]

A Former User @leocg last edited by

@leocg I own the owner, but if I can't connect everything, I will have to start from scratch, is there no other way to verify

[leocg]

leocg Moderator Volunteer @Guest last edited by

@osmanemre There isn't. There isn't even a way to verify that you are who you are saying.

The idea of two setps verification is to make things more difficult for those trying to get access to your account. If it was that easy to disable it, even by someone from Opera, it wouldn't make sense to have such feature.

[A Former User]

A Former User @leocg last edited by

@leocg well, can't you access it, can we delete it from scratch through that email

[leocg]

leocg Moderator Volunteer @Guest last edited by

@osmanemre I don't have such access. And even if I had, I couldn't do anything for security reasons.