Opera not loading videos

[leocg]

leocg Moderator Volunteer @Guest last edited by

Version of Opera? OS?
Does It happen with a clean profile?

[A Former User]

A Former User @leocg last edited by

@leocg it does, already tried to reset settings, same thing. Using the newest update, 57.0.3098.76

[burnout426]

burnout426 Volunteer last edited by

What OS? Do you have an 'N' version of Windows?

[A Former User]

A Former User @burnout426 last edited by

@burnout426 dk whats OS, just found this: Your version is: Opera 57 on Windows 10. Opera is up to date

[burnout426]

burnout426 Volunteer @Guest last edited by

@ynnoue said in Opera not loading videos:

@burnout426 dk whats OS, just found this: Your version is: Opera 57 on Windows 10. Opera is up to date

OS = Operating System. As in, Windows.

@ynnoue said in Opera not loading videos:

on Windows 10

Okay. in "Start button -> setting -> System -> About -> Windows Specifications" in Windows, what's it say for "Edition"?

[burnout426]

burnout426 Volunteer last edited by

Also, do you have a link to a video that doesn't play?

[A Former User]

A Former User @burnout426 last edited by

@burnout426 Windows 10 Enterprise version 1803

[A Former User]

A Former User @burnout426 last edited by

@burnout426 every video, like this https://twitter.com/PicturesFoIder/status/1068940771829649408

[burnout426]

burnout426 Volunteer @Guest last edited by

@ynnoue Video plays fine for me on Windows 10 Pro 64-bit with Opera 57.0.3098.76 64-bit.

Did you have the Enterprise edition for Windows 10 before you did the reset when videos were working fine?

I vaguely remember another thread like this and the user had the Enterprise edition.

[burnout426]

burnout426 Volunteer last edited by burnout426

In Opera, goto the URL chrome://components. What's it say for "Widevine Content Decryption Module"? Does it list a version?

Also, try that twitter video again. Then, open a new tab and goto the URL chrome://media-internals. Then, click on the section for that player and list all the info here.

[burnout426]

burnout426 Volunteer last edited by

Also, what kind of security software do you have installed?

[burnout426]

burnout426 Volunteer last edited by

What if you go to the video directly https://video.twimg.com/ext_tw_video/1068940722362036230/pu/vid/608x800/rwtOoAW41aX5vkr9.mp4?tag=5? Does it play then? If not, right-click the video area and choose to save the video to your desktop or downloads folder. Then, load the video in Windows with Windows Media Player. Does Windows Media Player play it fine?

[A Former User]

A Former User @burnout426 last edited by

@burnout426 Version 4.10.1196.0, Status - Component not updated

[A Former User]

A Former User @burnout426 last edited by

@burnout426 not working aswell, only with VLC media player, not with windows media player

[burnout426]

burnout426 Volunteer @Guest last edited by This post is deleted!

[burnout426]

burnout426 Volunteer @Guest last edited by

@ynnoue said in Opera not loading videos:

Version 4.10.1196.0, Status - Component not updated

That should be fine.

@ynnoue said in Opera not loading videos:

not working aswell, only with VLC media player, not with windows media player

That explains why it doesn't play in Opera then.

[burnout426]

burnout426 Volunteer last edited by

Can you try downloading and installing https://www.microsoft.com/en-us/software-download/mediafeaturepack> for your specific build of Windows 10?

I don't think it's going to install for you since you don't have an "N" version, but give it a shot.

[burnout426]

burnout426 Volunteer last edited by

Do you have an option like this?

Press Windows key + R

Type: optionalfeatures.exe

Hit Enter

Expand Media Features

Make sure Media Player is checked

[A Former User]

A Former User @burnout426 last edited by

@burnout426 couldn't install that link, and yes, it is checked

[burnout426]

burnout426 Volunteer last edited by burnout426

You might have to search for a general Windows solution. I'd start with something like https://www.google.com/search?q=windows+10+enterprise+can't+play+mp4 and see what you can find.

Just note that you shouldn't have to install any 3rd-party codecs in Windows. Doing so might help for Windows Media Player specifically, but probably won't help for Opera's used of the Windows Media Foundation.