My flow "failed to connect"

[A Former User]

A Former User last edited by

Hello everyone! Thank you all for reporting the problem and providing information related to your setups.

Could you also provide the locations where you are (countries)? I try to find some common point among all reports, but neither the phone model nor the Android version indicate anything specific.

I also want to remind you that when you try to reproduce the problem again, always make sure you have the latest version of desktop browser and Opera Touch app, because they can already have fixes for your specific case. Also, after updating, you can try to erase application data and perform "Emergency Reset" in the browser (option accessible from "three dots menu" in My Flow's panel).

[A Former User]

A Former User last edited by

Country : INDIA
City : Bengaluru

Opera Touch Version : 1.6
OS : Pixel Experience ROM (Android Oreo 8.1)

Opera Developer Version : 55.0.2962.0
Opera Stable Version : 53.0.2907.68
OS : Windows 10 (1803) (Build 17677.1000)

[Rivalus]

Rivalus last edited by

Country : Indonesia
City : Bandar Lampung

Opera Touch Version : 1.5
OS : Asus Zenfone 2 Stock ROM (Android 6.0.1)

After scanning QR code, the animation for connection appear, but then failed. Try to enter the code manually, but result is the same. Also, resetting connection in phone, still not working.

FAILED:
Opera Stable Version : 53.0.2907.68
OS: Windows 10 64-bit (WoW64) Enterprise 2016 LTSB

But, in my other computer, it worked. The differences is in the operating system.

SUCCESS:
Opera Stable Version : 53.0.2907.68
OS: Windows 10 64-bit Pro

[leocg]

leocg Moderator Volunteer @Rivalus last edited by

@rivalus Any change if you use Opera 64 bits?

[A Former User]

A Former User @Rivalus last edited by A Former User

@rivalus, is the other computer - that succeeded - in other network? Or are both computers connected to the Internet through the same router or WiFi? And how about mobile - is it connected to the same network as PCs or do you use mobile Internet connection?

[Rivalus]

Rivalus @Guest last edited by

@skamieniarz all (phone and both computers) in the same network, accessing internet through the same Access Point.

[Rivalus]

Rivalus @leocg last edited by

@leocg will try it.

[Rivalus]

Rivalus @leocg last edited by

@leocg no, unfortunately it's not working. Opera 64 gave the same result.

[lukkam]

lukkam @Soheil707 last edited by

@soheil707 Same here... Running Android 7.1.2 (ViperOS 3.1.1) Asus Z00A (Zenfone 2), but Opera Touch 1.5. And nothing...

[A Former User]

A Former User @Rivalus last edited by

@rivalus, are there any significant differences between those two desktops apart from operating system? I mean something like different antivirus software, firewall configuration, VPN or anything similar that might affect connection procedure. Please drop me a private message if you don't want to share such information on the forum. Thanks in advance.

[A Former User]

A Former User last edited by

@lukkam, @Rivalus, please try to connect using regular code (by manually typing it in the mobile - make a screenshot of it so that it won't disappear) and after failed attempt to connect, please share that code with me. It would certainly help in diagnosing the problem. Thanks in advance.

[Maurice-1991]

Maurice-1991 last edited by

I got the same problem.

My phone is an OnePlus Two running Lineage OS 15.1 Android 8.1.0

Opera touch cannot connect with the QR code aswell as manually inputting the code.

Hope the code will help

[A Former User]

A Former User @Maurice-1991 last edited by This post is deleted!

[A Former User]

A Former User @Maurice-1991 last edited by

Hi, @maurice-1991. Thank you for sharing the code. Is this the code that caused failed connection? I'm asking because we can see that it wasn't used to connect at all. We need one you entered and received an error.

[A Former User]

A Former User @Guest last edited by This post is deleted!

[vladdx]

vladdx last edited by

Same here, neither QR code scanning nor manually inputing the connection code works. In my case, it worked before but I just reinstalled Windows a few days ago.

Opera Touch 1.6
Opera Stable 53.0.2907.68
Windows 8.1 64 bit

[Maurice-1991]

Maurice-1991 @Guest last edited by

@skamieniarz

Hello Skamieniarz,

Yes this was the code I tried which gave me a failed connection error. Weird that it show you that it wasn't used at all, maybe that is where the problem lies.

I tried it again just now and recorded my steps with some screen shots from my PC and my phone.

Scanning the QR code and manually inputting the code both didn't work and gave a failed connection error. My PC and phone are connected to the same router. Is there anything I should try to resolve the problem?

Thank you for your help by the way.

[leocg]

leocg Moderator Volunteer last edited by

I was facing such issue in the past few days but managed to be able to connect Flow after Touch has been updated to version 1.7.1

[Maurice-1991]

Maurice-1991 @leocg last edited by

@leocg I just checked The playstore. I have Opera Touch 1.6 but there is no update button. Maybe soon I will receive an update from the playstore.

Thank you.

[Maurice-1991]

Maurice-1991 @leocg last edited by

@leocg How can i get 1.7.1?