VPN not connecting
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A Former User last edited by leocg
Hi Forum,
It started 2 days ago. I opened up my Opera browser and the VPN service always comes on, but this time it is always connecting. Interestingly, I disabled both VPN and my Antivirus which is Bitdefender Free Antivirus, and then re-enabled the VPN service again while my Antivirus was disabled and it worked. Everytime I turn on my Antivirus protection, the VPN service doesn't work. Any ideas how the Antivirus is interfering with my Opera VPN? I had Bitdefender for quite a while and was using Opera VPN flawlessly, until 2 days it stopped. Any ideas as to why this is happening, would be greatly appreciated.
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blackbird71 last edited byYou should probably ask in the Bitdefender forum to be sure, with regard to Opera's VPN. But for Bitdefender 2017, "adding exceptions" is explained at Bitdefender's support site: https://www.bitdefender.com/support/how-to-add-antivirus-exclusions-(exceptions)-in-bitdefender-2017-1784.html
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A Former User last edited by
Thanks for the link but in the Bitdefender Free Antivirus edition, I don't have such an option. I can't add any files, folders or anything to it.
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A Former User last edited by
@d0m1n13
I dunno if this will help cus its a Fix AVG blocks Opera VPN..
http://techdows.com/2017/04/fix-avg-blocks-opera-vpn.html -
A Former User last edited by
@d0m1n13 said in VPN not connecting:
I'm using Bitdefender Free Antivirus, as mentioned in my OP.
the vpn isn't connecting again. beginning to believe it is on opera's end and not on the endusers computer. i have the stable, beta, and developer versions in and yesterday the vpn in all 3 was working perfectly. now this morning in all 3 the vpn sits there saying connecting and never connects.
it has nothing to do with your av program. if opera is allowed online so is the vpn cause it's part of opera. now with that said i'm running bitdefender total security 2018. i have paranoid mode on under the firewall so i will be asked the first time something wants to go online, and i can tell you everything to do with opera is allowed.
just decided to test again before hitting submit for this post and now they're connected. something up on the server end.
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A Former User last edited by
@chuchkyschild said in VPN not connecting:
@d0m1n13 said in VPN not connecting:
I'm using Bitdefender Free Antivirus, as mentioned in my OP.
the vpn isn't connecting again. beginning to believe it is on opera's end and not on the endusers computer. i have the stable, beta, and developer versions in and yesterday the vpn in all 3 was working perfectly. now this morning in all 3 the vpn sits there saying connecting and never connects.
it has nothing to do with your av program. if opera is allowed online so is the vpn cause it's part of opera. now with that said i'm running bitdefender total security 2018. i have paranoid mode on under the firewall so i will be asked the first time something wants to go online, and i can tell you everything to do with opera is allowed.
just decided to test again before hitting submit for this post and now they're connected. something up on the server end.
Mine isn't connecting until I turn off protection. When I turn on it works, but then when I exit Opera and start it again, the VPN is not working. I think I will reinstall Opera again and see if that will solve my issue.
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A Former User last edited by
it is def opera cause it was misbehaving again this morning and now it's fine again.
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blackbird71 last edited by
@chuchkyschild said in VPN not connecting:
it is def opera cause it was misbehaving again this morning and now it's fine again.
The Opera browser VPN feature simply auto-connects the browser to the 3rd-party SurfEasy's VPN network while browsing. Consequently, anything that interferes along the overall pathway can cause problems. That includes blockage on the user system because of antivirus programs or whatever, problems with the Opera installation, problems establishing a proper handshake with a specific SurfEasy VPN server, or problems within the SurfEasy server itself. The 'intermittent' symptom sounds most like either a marginal handshaking operation in connecting to a VPN server or an access/availability issue involving the selected VPN server.
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A Former User last edited by
click on the settings on the top of your bitdefender free version then on the drop-down menu click protection.
on that window turn off protection/now connect your vpn until blue, now you can put protection back onto your anti-virus and vpn carries on running. -
zalex108 last edited by@keffre said in VPN not connecting:
click on the settings on the top of your bitdefender free version then on the drop-down menu click protection.
on that window turn off protection/now connect your vpn until blue, now you can put protection back onto your anti-virus and vpn carries on running.Does BD has any exceptions option?
"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi
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A Former User last edited by
@zalex108 Yes, they do... This may help...
https://www.bitdefender.com/support/how-do-i-add-a-firewall-rule-in-bitdefender-2017-1790.html -
zalex108 last edited by
@ohanzi said in VPN not connecting:
@zalex108 Yes, they do... This may help...
https://www.bitdefender.com/support/how-do-i-add-a-firewall-rule-in-bitdefender-2017-1790.html
That's better to allow it automatically every time."You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi
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A Former User last edited by
Getting the same problem here and I'm not using Bit defender. It started slowing down 4 days ago and for the last day it hasn't worked at all.
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A Former User last edited by
@big65 : I'm having the same problem with the VPN not connecting, for the past week. I've been using Opera browser for a while now, and one of the main reasons for me using Opera is the VPN. Lately, I'm beginning to have second thoughts on whether I should change browsers. And the problems with the VPN not connecting started shortly after Symantec (Norton) purchased SurfEasy last month. It would be helpful if Norton or SurfEasy chimed in to give Heads Up on what is going on. Opera is not the browser it once was.
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blackbird71 last edited by
@kvncnn said in VPN not connecting:
... Opera is not the browser it once was.
Actually, Opera is still the browser it was. With Opera's sale of SurfEasy to Symantec in September and Opera's setting up its own VPN service for use by the browser, there appear to be some transitional VPN issues along with some structural changes in where the new VPN servers are located. The point is that the browser hasn't really changed, it's the VPN structure that is changing - or has changed.
