Uservoice for Opera
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A Former User last edited by 29 Oct 2017, 16:29
Hi there,
I love the Uservoice portal. I think it is a great way to submit feedback and see status updates as well as prioritise tasks.
I think it would be great if Opera would also have a Uservoice feedback portal in order to make submitting feedback more sufficient.
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A Former User last edited by 29 Oct 2017, 18:48
You can actually speak to some browsers and get a response?
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A Former User last edited by 29 Oct 2017, 18:49
@concretable I think I cant quite follow you. Who do you mean by "browsers"?
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A Former User last edited by 30 Oct 2017, 17:26
Maybe I misunderstood. Verbal feedback directly to a person was meant?
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A Former User last edited by 1 Nov 2017, 23:55
@concretable well, it is possible to comment on topics, however functionality is rather limited compared to a full-fledged forum. Uservoice's advantage lies with being able to vote for ideas and therefore making it possible to prioritise tasks
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A Former User last edited by 2 Nov 2017, 23:58
+1, I agree, this would help make a better browser and it would be easier to give suggestions
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leocg Moderator Volunteer last edited by 3 Nov 2017, 00:06
Hmm, why use Uservoice when you have a blog and a forum and can get (better most probably) feedback on them?
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A Former User last edited by A Former User 3 Nov 2017, 07:43 3 Nov 2017, 07:41
@leocg Several reasons (from my personal experience at least):
- From my experience forums often do a rather poor job of preventing duplicates.
- Forums can be intimidating / too much of a hassle to new users / people that have hardly used a forum
- A forum has not the necessary features to determine actual user demand and therefore can only somewhat help to prioritise tasks
- Forums often require someone to actually write something, leaving out the large amount of lurkers on the internet
- The search is most of the times not as good
Whilst forums might be better for discussing things, when it comes to uncomplicated feedback, Uservoice (or a similar system) are far superior.
A lot of tech-giants use it. Microsoft uses it for almost every single one of their products (though they started implementing their own version of such a system in windows, namely the "feedback hub" or something along those lines): OneDrive, Xbox, Xbox Music, Visual Studio, Cortana.
OneDrive: https://onedrive.uservoice.com/forums/262982-onedrive
Adobe uses it for their new experience design application. And for the services I have used it has been quite great.
Adobe XD: https://adobexd.uservoice.com