Facebook messenger side bar app - notifications not working

  • Hello, I have windows 7 64 bits

    I noticed that most of the time when I receive a message from someone on facebook I don't see the little red notification anymore apprearing on the facebook messenger blue icon

    I have to go into the app to see that I have a new message that was waiting there 6 hours ago

    no notification had been sent

      • sometimes it can be for 2 different users sending me messages

    PS: I have it on mute, I want to rely only on the red notification

    help please

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