Why Did Opera REMOVE Everything from Account??

[dotnet pro]

dotnet pro last edited by

I had not used my account in some time, because I had no need. When Opera notified me that they were going to delete my account, I had to reset my password.

I could NOT reset my password from my User Name because Opera had changed it to ALL LOWER CASE. I used my email and was able to get the Password Reset Email and reset my password. After I logged back in, I found that EVERYTHING is gone. I mean everything. That was when I also discovered why I could not use my User Name.

I no longer have a record of all the many posts I made, so I am starting over at zero, which makes me look like a Newbie.

Why did Opera have to change my User Name from the FORMAT I had always used?? I can see forcing a Password Reset due to a Server Breach, but WHY CHANGE EVERYTHING ELSE??

I would like to see a number of the features my prior account had reinstated. You could have used your own icons and avatar. As a sophisticated user, I already had mine. Why make users only have the choice of having to use ONLY Gravatar.com for their avatar??

What about my Signature?? How does one add a signature to their account, which will appear automatically when they make posts??

I would like all dissatisfied users that had their account destroyed to post here.

[leocg]

leocg Moderator Volunteer last edited by

I no longer have a record of all the many posts I made, so I am starting over at zero, which makes me look like a Newbie.

Maybe you had another account or maybe another email address associated with it?

Why did Opera have to change my User Name from the FORMAT I had always used??

Because lots of things have changed and username is no longer case sensitive. Anyway this is not something really that relevant.

but WHY CHANGE EVERYTHING ELSE??

Those changes happened years before even Sync exist. If I remember correctly they came with the end of My Opera.

Why make users only have the choice of having to use ONLY Gravatar.com for their avatar??

To have less data on their (Opera's) servers? To not have to modify the forum software too much?

What about my Signature??

This forum doesn't allow signatures.

I would like all dissatisfied users that had their account destroyed to post here.

They probably have already been gone since this forum started about two and a half years ago.

[theskyliner]

theskyliner last edited by

Where are all my photo's that I backed up on My Opera gone. If possible please restore.

[leocg]

leocg Moderator Volunteer last edited by

Where are all my photo's that I backed up on My Opera gone

It's unrelated to this topic. Anyway, they are all gone.

[Deleted User]

Deleted User last edited by

Where are all my photo's that I backed up on My Opera gone. If possible please restore.

I had not used my account in some time, because I had no need. When Opera notified me that they were going to delete my account, I had to reset my password.
I could NOT reset my password from my User Name because Opera had changed it to ALL LOWER CASE. I used my email and was able to get the Password Reset Email and reset my password. After I logged back in, I found that EVERYTHING is gone. I mean everything. That was when I also discovered why I could not use my User Name.
I no longer have a record of all the many posts I made, so I am starting over at zero, which makes me look like a Newbie.
Why did Opera have to change my User Name from the FORMAT I had always used?? I can see forcing a Password Reset due to a Server Breach, but WHY CHANGE EVERYTHING ELSE??
I would like to see a number of the features my prior account had reinstated. You could have used your own icons and avatar. As a sophisticated user, I already had mine. Why make users only have the choice of having to use ONLY Gravatar.com for their avatar??
What about my Signature?? How does one add a signature to their account, which will appear automatically when they make posts??
I would like all dissatisfied users that had their account destroyed to post here.

This is what happens when you don't stay up to date with things. Everything you lost or had was Opera discontinued around 2-5 years ago. As for your Account, when you signed up, You agreed to the TOS, but I assume like most angry people who get their accounts deleted, you never read the TOS.

[A Former User]

A Former User last edited by

For retrieving your data, use the Web Archive.

[dotnet pro]

dotnet pro last edited by

Response to joshl:

You wrote:

For retrieving your data, use the Web Archive.

I did not see anything in the FAQs on whatever the "Web Archive" is. How do I locate it an use it??

Thanks.

[leocg]

leocg Moderator Volunteer last edited by

I did not see anything in the FAQs on whatever the "Web Archive" is

It's a site.

How do I locate it an use it??

Here: http://archive.org/web/

[dotnet pro]

dotnet pro last edited by

Response to operaolaf:

You wrote:

This is what happens when you don't stay up to date with things. Everything you lost or had was Opera discontinued around 2-5 years ago. As for >your Account, when you signed up, You agreed to the TOS, but I assume like most angry people who get their accounts deleted, you never read the >TOS.

1. I had been using my account with the last year. I had NOT gone 2 years without using it and EVERYTHING was there and nothing was lost.

2. I had read TOS and know that Opera, like all commercial enterprises, has the right to change anything at any time. That includes being able to delete or remove users at any time.

I was not in charge of this forum, but I am an Certified IT professional with over 32 years of experience. I am responsible for databases and Tens of Thousands of Accounts. The beauty of computers and DB apps is that those in charge have all the User's contact info. If a Major Change had to be implemented, then here is what any pro I know (my colleagues, etc.) and I would have done. Alert your Support Team what is going to happen and have a plan. Send a notification email to ALL Account Holders. Wait for Account Holders to log in and see the changes -- with DB apps you can track who has logged in. See what issues the Support Team has been addressing. That is very simple and straightforward. I find it disconcerting to discover that when
Opera KNEW they were going to make significant changes they failed to contact ALL Users.

[leocg]

leocg Moderator Volunteer last edited by

I find it disconcerting to discover that when
Opera KNEW they were going to make significant changes they failed to contact ALL Users.

They've sent notifications to all users and also put warnings on several pages. If some users had provided fake email addresses and never accessed such Opera pages, it's not Opera's fault.