account problem

[gatzek7]

gatzek7 last edited by

I have big problem with password reset. In browser, I'm logged in (advanced configuration not available) but I can't log anywhere else. Reset password is not working (I am not receiving reset link - may it be that I have account not connected to any email address since it was created years ago?). Is there any way that you could help me in this problem? I can provide screen shots showing how it looks.

[A Former User]

A Former User last edited by

Logged in in the browser?
Anywhere else where?

[gatzek7]

gatzek7 last edited by

Settings->browser->Synchronization->You are logged in as (my login).
I can log off, advanced configuration is grayed out

[sgunhouse]

sgunhouse Moderator Volunteer last edited by

Is it the same account name as you use here? If it is, then go to your "Edit account" link in the top right corner and change the email address.

[gatzek7]

gatzek7 last edited by

The problem is it is different. And when I try to reset password, I don't get reset password link on any email that use.
I just wonder if some time before I could create an account without giving email address.

[dloesch]

dloesch last edited by

i had the same problem and ended up exporting all my bookmarks and starting fresh with a new account and then importing them back in. i wasn't storing passwords but assume you can export these too?