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    Very long extension moderation process

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    • adzbuzz
      adzbuzz last edited by

      I am having the same moderation delays on both Opera and Mozilla. I am wondering if anyone here from Opera Tech support can shed some light on the delays?

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      • cafe4it
        cafe4it last edited by

        Me too.
        Opera : 4 weeks ...
        Firefox : 6 weeks...
        Chrome: 30 minutes.

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        • xghostkillerx
          xghostkillerx last edited by

          Opera: 6 weeks so far.

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          • vimboxextensions
            vimboxextensions last edited by

            Opera: 3 months of moderation

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            • joinesty
              joinesty last edited by

              I am having the same issue.
              Firefox: 3wks
              Opera: 2wks
              And it is not done yet

              Chrome: 30min

              Maybe that is one of the reasons Chrome has 80% of marketing share.
              If the excuse to have such a long review process is increase security I cannot see Opera and Firefox more secure than Chrome !

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              • joinesty
                joinesty last edited by

                Just to share my experience, I am waiting for a review for the last 4 weeks and no feedback so far :down:

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                • zalex108
                  zalex108 last edited by

                  Employees quantity?¿

                  "You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

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                  • tareqf1
                    tareqf1 last edited by

                    Submitted my Extension on April 17, 2017. Still awaiting moderation 😞

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                    • epubreader
                      epubreader last edited by

                      In Firefox the moderation process is also pretty slow but at least they display a review queue position, so you get an idea how long it will probably still take.

                      Is there any way to contact the guys who are responsible for the review directly?

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                      • imtranslator
                        imtranslator last edited by

                        Hi, I submitted the new extension , Translation Comparison, on Apr 19, 2017, and after seven weeks and still awaiting moderation. No one replies my message. Please help.

                        Thanks.

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                        • jerrykrinock
                          jerrykrinock last edited by

                          I submitted updates to my two extensions on Saturday 2017-06-17. They were approved and published two days later, on Monday 2017-06-19. "It works for me."

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                          • pcloudextension
                            pcloudextension last edited by

                            In order to avoid a duplicate discussion I'll try my luck here.

                            My extension was accepted on Chrome and Firefox stores almost instantly.
                            While waiting for the Opera review, several fixes on the extension occurred. So I submitted each version in Opera as well.

                            Jun 10, 2017 - Version 1.0.0 Submitted

                            Jun 20, 2017 - I have 6 submissions.
                            On that date I have received 6 automated replays from Opera:

                            "Hi! xxxxxxx posted on your wall:

                            Status has changed for EXTENSION_XXX
                            Rejected.

                            You can view your wall here: https://addons.opera.com/developer/package/xxxxxx/

                            This e-mail was automatically generated.
                            To respond to wall posts please visit the above URL."

                            Several things here:

                            1. This auto generated email didn't gave me the slightest hint of what is wrong with my extension
                            2. The email suggested that I can see more information on my developer wall. NOTHING was changed on my wall: no rejections, no messages, no nothing! Everything is in "Awaiting moderation" state.
                            3. If the extension was first reviewed and rejected by an automated script or something and it found problems why I didn't receive any automated errors?

                            July 04, 2017 (today) - The extension version is 1.0.10 and preparing for major 1.1.0 update on Chrome and Firefox stores while Opera don't want to give me any help on how to proceed.

                            What the duck Opera? 💣

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                            • kuchkan
                              kuchkan last edited by

                              Submitted my Extension on May 9, 2017. It's been 2 months.
                              Still awaiting moderation. On messages no one answers. X(

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                              • A Former User
                                A Former User last edited by

                                Submitted my Extension on May 30, 2017. I sent new versions regularly, but nothing done with moderation. Still waiting it. There is no message to know if started or just nothing append !
                                How could we answer to our users with no information ?
                                Is there a day you will check and approve it ?

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                                • A Former User
                                  A Former User last edited by

                                  Submitted my Extension on Jun 15, 2017. Still Awaiting moderation. And there is no reply from Opera moderators. Any Idea how long it would take for feedback/approval.

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                                  • walkmansurf
                                    walkmansurf last edited by

                                    Yeah! I have 3 extensions and 3+ month of review. In Mozilla it takes only 1 week.

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                                    • rudrick
                                      rudrick last edited by

                                      Well if the extensions are OK - it shouldn't take that long..

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                                      • A Former User
                                        A Former User last edited by

                                        Is there a way to know my submission's placement in the moderation queue? If I could see my place in the queue and check it periodically, I could estimate a time. Firefox does this and it gives me comfort. This Opera moderation queue is like a black hole.

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                                        • A Former User
                                          A Former User last edited by

                                          Hello,

                                          I submitted a new version of my extension Night Video Tuner on August 14th. Surprisingly is has still not been published almost three weeks later.

                                          I have tried following up using the moderation conversation window of the extension ten days ago, but to no avail. The update only includes minor changes, and the source code of the extension is relatively small. Even a thorough review of the new version could be completed within seconds, and most of the extensions in the moderation queue are probably in a similar situation.

                                          It's really disappointing to see how updates can be delayed by several weeks, whereas they are systematically validated within minutes on all other browser platforms. Such a lack of support, news or official reaction from the Opera team is really damaging for Opera. Why would users want to use a browser where they get updates several weeks or even months after Firefox, Chrome and others?

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                                          • nirantali
                                            nirantali last edited by

                                            Here my experiences with Mozilla, Chrome and Opera so far:

                                            Mozilla: v1.2 reviewed, signed and published within an hour and got a 'Thank you for your contribution' Email from
                                            the Reviewer; Mozillas Review Process is the best experience so far and the Dashboard is of high quality.

                                            Chrome: v1.1 Public published; 100% identical v1.1 Unlisted Taken Down?
                                            v1.2 Public Update wating for days now; v1.2 Unlisted Update Taken Down and in manual Review for days now?!
                                            Also no Emails why one was Taken Down while the other identical one wasn't. No Email with any confirmations,
                                            No Emails at all, the Google Developer Dashboard is like a Lottery-RNG-Blackbox ... very frustrating!
                                            Also their Dashboard has the lowest quality of all so far. And it took tons of tickets to even get that v1.1
                                            published ... utter most frustrating!

                                            Opera: v1.2 submitted 7 Hours ago, nothing happens, no queue like on mozilla, almost same blackbox as Googles Dashboard
                                            but at least of better quality, still below mozillas but definitely better than Googles.

                                            And that Extension/Addon is so small and easy a child could review it in 30 seconds.
                                            It's also open source on Github i even provided the Link to the Repo as support and open source link.

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