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  • Many thanks for the answer.

  • Hi,

    Apologize for late answer. We are aware about the problem and working together with Samsung to fix it.


  • Hi

    That's good to know. Any chance of a rough timescale for a fix?


  • I finally got around to contacting Samsung Support by email about this today and got the following response which worked for me:

    In regards to your query about the BD-J5900, please try to reset it by press and holding the Open/Close button on the front panel of the player for more than 5 seconds with no disc inserted.

  • Hello, despite hardware reset the BD-j5900 as described above, there is a problem with the Opera browser error code 496 continues.
    By asking for a solution.

    Best Regards
    Marco Duhn

    Trotz Hardware Reset beim BD-5900 wie oben beschrieben, besteht das Problem mit dem Opera Browser Fehlercode 496 weiterhin.
    Mit der bitte um eine Lösung.

    Mit sonnigen Grüßen
    Marco Duhn

  • I just purchased a Samsung BD-JM57C/ZA and Opera TV Store is giving me the same error:

    ""We are sorry but your device is not supported (err:496)"

    And then it hangs my system forcing me to unplug it from the wall.

    This is extremely annoying since this blu-ray player is listed in the support list:

    I've got about 30 days to return it... 😞

  • Dear User,

    It should be fixed now. Could you check again?

  • Unplugged from wall...did NOT work

    Held open/close button for 5 seconds...This prompted reset....did NOT work

    Held open/ close button for 15 seconds....This prompted reset, but ALSO brought up Opera's terms of agreement. Scrolled thru terms, & THIS WORKED!!!

  • I have a RCA TV and my Opera TV Store worked just fine for 3 months, and now it gets the 496 Error. I called RCA and they said it is an issue on Opera TV whose updating the application, but it is going on a year now and still no fix. I purchased the tv all due to Opera, and noone seems to have any answers, or update for this.

  • To eprice000

    My error code 496 was on my samsung blueray.