Sync not working

arkad

arkad

Sync not working.
I confirm, the same situation lasts third day on my Opera Mini 11.0.1912.96480 - Jelly Bean 4.1.2.
Disconnection takes place almost in the blink of an eye after logging and this situation repeats itself with no synchronization with Opera for Android 30.0.1856.95530, no bookmarks, no speed dial.
At some point when the browser displays the status of log on and log off for synchronization in the same period,
https://goo.gl/Kw476A ,
this resembles a phenomenon of Schrödinger's cat from the quantum physics.
It's weird when it happens on the Opera field.

A Former User

To everyone with not working synchronization:

Please sign-in on Desktop browser and after that open browser://sync-internals and either paste here screenshot of it or its dump - there is "Dump status" button at the top.

A Former User

Cannot paste dump status. Forum does not allow that many characters.

https://www.dropbox.com/s/xdpdi3bwqu4oo3k/Opera-Sync-Status.txt?dl=0

I haven't been able to log into Sync. The functionality it has seems fine to me when it does work.

A Former User

@darkmagess: from your dump status I see synchronization is not even initialized. What do you mean exactly by "I haven't been able to log into Sync"? You get server errors, information about invalid credentials or something else?

nugrohoe

nugrohoe

Can this have to do with Android version? Opera used to sync between my 2 Android phones. Suddenly probably a week ago it stopped working. Tried to delete cache; sign out and sign in again, not working.

jazei

jazei

does Sync work over extensions? are extensions syncronized?

leocg

leocg Moderator Volunteer

does Sync work over extensions? are extensions syncronized?

Nope.

nugrohoe

nugrohoe

Can this have to do with Android version? Opera used to sync between my 2 Android phones. Suddenly probably a week ago it stopped working. Tried to delete cache; sign out and sign in again, not working.

Sync works now after I repeated the signin in both phones.

Deleted User

Deleted User

So.. a clean Opera V32.0.1948.69 install on Win10 x86. Manual copy of a small test bookmark file - around 500 bookmarks, most of them in the bookmarks bar, organized into folders, subfolders and precise manual ordering. With a new clean account for syncing and a few - actually 4 tabs - open.

After logging in, and being offered with a choose what to sync button, clicking on it informs me of some kind of network error. Ha, that was quick. Like a brown fox. Anyway, after a few retries of accepting login but immediate network error the sync options present them self. Deselecting history and passwords I proceed gingerly.

With syncing onto server complete I open my opera sync web page. It didn't take long to notice that I actually had 26 tabs synced. From a single sync node with only 4 tabs open. The more the merrier..

No matter, both of these were just small critters. The big one was just around the corner. Clicking on the gargantuan bookmarks button I was in for a surprise.

The bookmarks were resorted. The folders were resorted. The empty links with a dash in them used as MacGyver separators were resorted. It was a unintelligible mess. Totally unusable. Wasting additional time trying to sync this was not an option.

Clicking the delete sync data button provides some relief. Time to forget that sync even exists in Opera. I shudder to think what would happen with even more bookmarks and the duplication problems everybody is experiencing. Maybe, maybe I was just lucky to be stopped so early.

But this didn't just stop me in my tracks, it actually broke the track. My best guess.. try, try again when we hit version 100. Real soon now.

Thanks for reading.

torehavn

torehavn

I posted this under the Android section too, as I suspect the duplication bug exists in the Opera for Android code.

https://sync.opera.com/web/ shows that I have 15 bookmarks.

opera://sync-internals/ on my desktop shows that I have 2866 bookmarks, and 25,040 bookmarks in total! Those were all from Opera on Android which have duplicated my bookmarks ten-fold, and it was all uploaded yesterday and then loaded onto my desktop browser.

I manually cleaned up the bookmarks on my desktop, but from what I can tell Opera on my desktop is no longer able to upload these cleaned bookmarks to the server!

Status from Last Completed Session
Sync Source: NOTIFICATION
GetKey Step Result: UNSET
Download Step Result: SYNCER_OK
Commit Step Result: SERVER_RETURN_CONFLICT

There is absolutely no communication from Opera about whether or not they are working to fix this. So, is anything happening to fix sync??

And can we please get some regular communications regarding the status of sync? A link on the front page which shows a 'Opera Sync Status' or something? That would be great.

A Former User

@knjers, @torehavn I'll contact with you off-list to debug your problems.

Deleted User

Deleted User

Thanks for the personal touch, but currently I seem not to have a specific issue with a bug in Opera and don't see the point discussing off the public forum.

My main issue, before even hitting the bookmark duplication bug which is all over the boards, is not a bug, rather a feature. And those are much harder to squash. Other two issues that I mentioned can be attributed to simple growing pains.

The question is.. why did someone at Opera browser development intentionally decide that for the new Opera sync - and in complete opposite to Opera link - alphabetically sorting bookmarks on import is a good idea?

Without it being an option. When the sorting on the exporting node is far from alphabetically sorted. Knowing that the sort order from the bookmarks json file is fully respected on the bookmarks bar when running Opera.

It just doesn't make sense. And yet, it is done on purpose.

With the risk of repeating myself, why?

Moving on.. I do know from years of IT that sync is a complex problem to solve, especially between more than 2 nodes. Yet, isn't that the reason Chrome devs started using a GUID for each bookmark in the json bookmark file?

A Former User

What do you mean by alphabetically sorting bookmarks on import? What do you understand by import here?

Deleted User

Deleted User

What do you mean by alphabetically sorting bookmarks on import? What do you understand by import here?

After turning on sync, logging into sync.opera.com, and clicking on the Bookmarks button the list of bookmarks appears. That list does not have the same order as bookmarks on the bookmarks bar.

A Former User

This is something wasn't implemented for the first release of WebClient but we've already patch for it. If everything will be fine then will be released today or tomorrow. Will put confirmation here.

Deleted User

Deleted User

This is something wasn't implemented for the first release of WebClient but we've already patch for it. If everything will be fine then will be released today or tomorrow. Will put confirmation here.

Actually it was implemented, that was the reason for my initial post. Somebody decided that alphabetically sorting bookmarks from the bookmarks bar is good.

It might be for some, but generally people do not like their carefully ordered bookmarks reordered without permission.

A Former User

If Opera for PC (or other client) does that then it's purely on the client side and has nothing to do with synchronization.

kaz0la

kaz0la

Yep, I like Opera but this issue is definitively present and real. Let's try to solve it together.

I usually know, more or less, what is the last thing I bookmark. So, when I log in another device, if such last thing is not present, I assume I'm suffering this issue. What I do in the device I see such issue (and it works for me but use it at your own risk and remember you have a bookmark Trash to recover them if you fail) is:

- log out using the extension button:
- remove all your bookmarks so you have a bookmark bar clean.
- log in again

Since you delete them when you are offline, on log in they are synced.

Obviously, this is not the best way, but it works for me. Opera has to fix this ASAP since it has been occuring for months.

fureimu

fureimu

I have just reinstalled fresh Windows and Opera and found out that sync does not work anymore!
And it seems like it hasnt been working for some time because I lost some my bookmarks!

When I installed it I was able to get some old bookmarks but fresh ones are gone forever with my old OS.
Now I cannot even log in.

It looks like it connects to sync but than disconnects almost instantly with no reason.

I was sure I have it all safe on server! What a hell, Opera, why didnt you warn me you close the synchronization?!

A Former User

@fureimu Could you paste here screenshot of opera://sync-internals?