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    I lost all my mail

    Opera for Windows
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    • sheenasharp
      sheenasharp last edited by

      Yes.

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      • sheenasharp
        sheenasharp last edited by

        To complicate matters, I was using AVG tune-up. Last night I could still see blank emails in teach label. I reversed the AVG changes, and now I no longer see the lables.

        I have stopped doing anything.

        Sheena.

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        • sheenasharp
          sheenasharp last edited by

          sorry the lables were there, but when I clicked on them, there were blank emails. nolonger.
          I had 20k emails hand labled.

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          • leocg
            leocg Moderator Volunteer last edited by

            It's a imap or a pop account? If imap, recreating the account should help.

            If pop, add the account (if the case) and then import the mail.

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            • sheenasharp
              sheenasharp last edited by

              pop. are there any detailed instructions?

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              • sheenasharp
                sheenasharp last edited by

                should I "upgrade' to the current version of Opera Mail?

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                • leocg
                  leocg Moderator Volunteer last edited by

                  should I "upgrade' to the current version of Opera Mail?

                  Which current version? Opera Mail stopped being developed about two years ago.

                  pop. are there any detailed instructions?

                  Settings > Import and Export > Import Mail.

                  First try the option "Import from Opera". If this don't work, use the "import from generic mbox file" option.

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                  • sheenasharp
                    sheenasharp last edited by

                    I have old opera integrated. 12.16

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                    • sheenasharp
                      sheenasharp last edited by

                      when i try to import it asks for the location of the accounts.ini file, which is hidden in the directory and I cannot choose it.

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                      • leocg
                        leocg Moderator Volunteer last edited by

                        when i try to import it asks for the location of the accounts.ini file, which is hidden in the directory and I cannot choose it.

                        You need to set up your Windows to show hidden files and folders.

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                        • sheenasharp
                          sheenasharp last edited by

                          When I install opera mail, and select option and set it for the opera browser location,
                          then select opera browser as the method
                          it takes a LONG time loading, but only shows the 66 messages.

                          the messages are there!
                          there must be some way to see them

                          Sheena.

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                          • leocg
                            leocg Moderator Volunteer last edited by

                            Have you tried the "import from generic mbox file" option?

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                            • sheenasharp
                              sheenasharp last edited by

                              thats next. i am going carefully. if there are any detailed instructions ...

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                              • leocg
                                leocg Moderator Volunteer last edited by

                                if there are any detailed instructions ...

                                Find the store folder under Opera's mail folder and copy its content to somewhere else. Then go to Menu > Settings > Import and Export > Import Mail > Import Generic mbox > Add folder and select the folder where the mbs files are.

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                                • sheenasharp
                                  sheenasharp last edited by

                                  i just did that. the same thing happened. it loaded and "processed" all the files, then NOTHING shows up.

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                                  • lando242
                                    lando242 last edited by

                                    I know this is an obvious question but sometimes people overlook things. The mails aren't sitting in a different folder or something are they? Like the trash or something? When databases don't close properly you can sometimes have things end up in funny places.

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                                    • sheenasharp
                                      sheenasharp last edited by

                                      OK. I found them. they are all in received, but the email count on received is "1", yet there are 70,000!
                                      i notice that when I label them, there is no indication of the number of emails in the label. is this a "feature"

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                                      • lando242
                                        lando242 last edited by

                                        is this a "feature"

                                        No, this is what happens when systems fail. This can happen with any program that doesn't close down tidily. The database didn't close properly, became currupted and you didn't have a backup. So now you have to deal with a garbled database. If these emails are important to you then you should put in place a backup schema, preferably one with multiple saved iterations, and protect yourself from these kinds of problems in the future.

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                                        • burnout426
                                          burnout426 Volunteer last edited by

                                          To repair the mail folder, export your contacts list and your feeds list (if you have any feeds). Then, close down Opera and rename the "mail" folder. Then, start Opera and set up all your accounts fresh.

                                          Then, for each POP account that you just set up, goto "Menu -> settings -> import and export -> import mail -> import generic mbox -> add folder" and import into the existing POP account. You'll want to point it to the store/accountN folder in the "mail" folder where N is the number for the account (look for the email address tied to the account) as seen in accounts.ini in that mail folder. In most cases, you'd import from the "mail" folder you just renamed. But, if you know that mail folder doesn't have all your messages, import from a "mail" folder that does.

                                          Once you import the messages, for any duplicates in the POP accounts you have, delete the imported copies and keep the unread, newly-fetched copies from the server (which you can then mark as read).

                                          Then you can import your contacts and feeds.

                                          You also have to recreate your Opera labels if you want them back. And, for any messages that were manually added to those labels, you'll have to add them back again.

                                          Note that for newsgroup accounts, you won't be able to restore already-fetched messages that are no longer on the server. Likewise, for feeds, you won't be able to restore already-fetched feed messages that are no longer on the feed page.

                                          Also note that you won't be able to restore drafts as drafts. Drafts for all accounts are mixed together in the store/drafts folder. You can import them to a new account or existing account though if you want. Or, you can import each mbs file into the proper account, but that will involve examining the mbs files. Not sure you'll be able to restore the cached attachment files though.

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