I lost all my mail

[sheenasharp]

sheenasharp last edited by

I am using old Opera.
my computer froze.
after a reboot, i opened opera and my mail was gone.

I am sobbing.

[leocg]

leocg Moderator Volunteer last edited by

The mbs files are still on the mail folder?

[sheenasharp]

sheenasharp last edited by

Yes.

[sheenasharp]

sheenasharp last edited by

To complicate matters, I was using AVG tune-up. Last night I could still see blank emails in teach label. I reversed the AVG changes, and now I no longer see the lables.

I have stopped doing anything.

Sheena.

[sheenasharp]

sheenasharp last edited by

sorry the lables were there, but when I clicked on them, there were blank emails. nolonger.
I had 20k emails hand labled.

[leocg]

leocg Moderator Volunteer last edited by

It's a imap or a pop account? If imap, recreating the account should help.

If pop, add the account (if the case) and then import the mail.

[sheenasharp]

sheenasharp last edited by

pop. are there any detailed instructions?

[sheenasharp]

sheenasharp last edited by

should I "upgrade' to the current version of Opera Mail?

[leocg]

leocg Moderator Volunteer last edited by

should I "upgrade' to the current version of Opera Mail?

Which current version? Opera Mail stopped being developed about two years ago.

pop. are there any detailed instructions?

Settings > Import and Export > Import Mail.

First try the option "Import from Opera". If this don't work, use the "import from generic mbox file" option.

[sheenasharp]

sheenasharp last edited by

I have old opera integrated. 12.16

[sheenasharp]

sheenasharp last edited by

when i try to import it asks for the location of the accounts.ini file, which is hidden in the directory and I cannot choose it.

[leocg]

leocg Moderator Volunteer last edited by

when i try to import it asks for the location of the accounts.ini file, which is hidden in the directory and I cannot choose it.

You need to set up your Windows to show hidden files and folders.

[sheenasharp]

sheenasharp last edited by

When I install opera mail, and select option and set it for the opera browser location,
then select opera browser as the method
it takes a LONG time loading, but only shows the 66 messages.

the messages are there!
there must be some way to see them

Sheena.

[leocg]

leocg Moderator Volunteer last edited by

Have you tried the "import from generic mbox file" option?

[sheenasharp]

sheenasharp last edited by

thats next. i am going carefully. if there are any detailed instructions ...

[leocg]

leocg Moderator Volunteer last edited by

if there are any detailed instructions ...

Find the store folder under Opera's mail folder and copy its content to somewhere else. Then go to Menu > Settings > Import and Export > Import Mail > Import Generic mbox > Add folder and select the folder where the mbs files are.

[sheenasharp]

sheenasharp last edited by

i just did that. the same thing happened. it loaded and "processed" all the files, then NOTHING shows up.

[lando242]

lando242 last edited by

I know this is an obvious question but sometimes people overlook things. The mails aren't sitting in a different folder or something are they? Like the trash or something? When databases don't close properly you can sometimes have things end up in funny places.

[sheenasharp]

sheenasharp last edited by

OK. I found them. they are all in received, but the email count on received is "1", yet there are 70,000!
i notice that when I label them, there is no indication of the number of emails in the label. is this a "feature"

[lando242]

lando242 last edited by

is this a "feature"

No, this is what happens when systems fail. This can happen with any program that doesn't close down tidily. The database didn't close properly, became currupted and you didn't have a backup. So now you have to deal with a garbled database. If these emails are important to you then you should put in place a backup schema, preferably one with multiple saved iterations, and protect yourself from these kinds of problems in the future.