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    Protected (DRM) content can't be played

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    • S
      stefanw1337 last edited by

      So how do I get DRM content to work. I just keep getting errors about my browser not compatible. And cannot play content. And that desktop versions of Edge, Firefox, Chrome and Safari is the ones supported.

      Feels weird that Opera isn't supported! I've checked and can see that Protected content IDs are allowed (default) on the site settings. And I can see Widewine is on components etc.

      Everything I've found is for linux in terms of fixing this.. But I'm on Windows. So please help!

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        leocg burnout426 3 Replies Last reply
      • leocg
        leocg Moderator Volunteer @stefanw1337 last edited by

        @stefanw1337 Opera One, Opera GX or Opera Air?

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          S 1 Reply Last reply
        • leocg
          leocg Moderator Volunteer @stefanw1337 last edited by

          @stefanw1337 What version of Windows?

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          • S
            stefanw1337 @leocg last edited by

            @leocg I deliberately did post in Opera "One" forums, didn't I? So yeah, the "normal" Opera.

            And if it even matters, Windows 10! Obviously the best Windows of the two.

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              leocg 2 Replies Last reply
            • S
              stefanw1337 last edited by

              Also I did try some sites that worked. But my TV provider has this one collective site, where it doesn't work. But the seperate streaming service web pages they work.

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              • leocg
                leocg Moderator Volunteer @stefanw1337 last edited by

                @stefanw1337 You posted in Opera for Windows

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                  S 1 Reply Last reply
                • Moved from Opera for Windows by  leocg leocg 
                • leocg
                  leocg Moderator Volunteer @stefanw1337 last edited by

                  @stefanw1337 It's a N version of Windows 10 by chance?

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                  • S
                    stefanw1337 @leocg last edited by

                    @leocg Yeah, and that is not Opera GX, Opera Air or Opera One? Just regular Opera?

                    Reply Quote 0
                      leocg 2 Replies Last reply
                    • leocg
                      leocg Moderator Volunteer @stefanw1337 last edited by

                      @stefanw1337 Then it's Opera One

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                      • leocg
                        leocg Moderator Volunteer @stefanw1337 last edited by

                        @stefanw1337 If you are using a N version of Windows, you need to install the media package to be able to run protected content

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                          S 1 Reply Last reply
                        • S
                          stefanw1337 @leocg last edited by stefanw1337

                          @leocg No, not N. Just regular Pro version.

                          And again, content works on the respective sites, but not on the tv providers collective page for some reason. And then there's of course some shows that isn't on any other page than their collective shit.

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                            leocg 1 Reply Last reply
                          • leocg
                            leocg Moderator Volunteer @stefanw1337 last edited by

                            @stefanw1337 If the problem is only on one page, maybe it's an issue with that page.

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                              S 1 Reply Last reply
                            • S
                              stefanw1337 @leocg last edited by

                              @leocg Well, they say only those broswers are compatible, but the page works on the others. So it should work with Opera as well with some extra stages?

                              Reply Quote 0
                                burnout426 1 Reply Last reply
                              • burnout426
                                burnout426 Volunteer @stefanw1337 last edited by

                                @stefanw1337

                                Goto the URL opera://settings/content/all, type the problem site's domain in the search field and click "Delete displayed data". Then, goto the URL opera://settings/clearBrowserData and clear "Cached images and files" for all time. Then, make sure Opera's adblocking and tracking protection is completely off at the URL opera://settings/privacyProtection. Also make sure lucid mode is off at the URL opera://settings/lucidMode. Also make sure the video popout is disabled at the URL opera://settings/videoPopout.

                                Then, close Opera.

                                Then, hit Windows key + r to open the run dialog, type cmd and press enter to open a command prompt.

                                Then, type:

                                "%localappdata%\Programs\Opera\opera.exe" "--user-agent=Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/147.0.0.0 Safari/537.36"
                                

                                and press enter to start Opera while pretending to be Chrome.

                                Then, goto the URL opera://browserjs and disable browser.js for the session.

                                Then, goto the problem site and try to play things.

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                                • burnout426
                                  burnout426 Volunteer @stefanw1337 last edited by

                                  @stefanw1337 said in Protected (DRM) content can't be played:

                                  And I can see Widewine is on components etc.

                                  Both Widevine components at opera://components show a version and not 0.0.0.0?

                                  What does it say at https://html5test.opensuse.org/? Does it say "Yes", for h.264, VP8 and VP9 and does it say "Yes" for PCM, MP3, AAC, Vorbis and Opus?

                                  At https://bitmovin.com/demos/drm, does it say "Using Widevine" above the video?

                                  Does it have a check for:

                                  video/mp4; codecs="avc1.42c00d"
                                  video/webm; codecs="vorbis,vp8"
                                  video/mp2t; codecs="avc1.42E01E,mp4a.40.2"

                                  for MSE below the video?

                                  Does it have a check next to "Widevine" under EME below the video?

                                  Does the video play with audio?

                                  If everything is all good with all that, it's most likely not Opera that's the problem.

                                  Reply Quote 0
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