[Duplicated]Passwords wiped

[adamr7747]

adamr7747 last edited by

I opened Opera today & got a message saying it had auto-updated. I went to log into a website which I expected to have a saved password associated with it but it didn't. I checked my saved passwords & they're all gone. There are 3 new ones which I created over the past couple of days, but I had 100s of others before. What's happened & how can I get them back?

Thanks,
Adam

[leocg]

leocg Moderator Volunteer @adamr7747 last edited by

@adamr7747 Opera One or Opera GX?

[adamr7747]

adamr7747 @leocg last edited by

@leocg Sorry, I didn't know about GX

Opera One(version: 116.0.5366.51)
Opera is up to date
Update stream:Stable
System:Windows 10 64-bit (WoW64)
Chromium version:131.0.6778.266

[adamr7747]

adamr7747 last edited by adamr7747

Can anyone help with this? It's pretty catastrophic for me. I don't want to use Opera to collect a hundred password again if they'll just get lost at some point.

Adam

[leocg]

leocg Moderator Volunteer @adamr7747 last edited by

@adamr7747 Did you have Sync enabled?

[adamr7747]

adamr7747 @leocg last edited by

@leocg Yep

[leocg]

leocg Moderator Volunteer @adamr7747 last edited by

@adamr7747 And your passwords are no longer on the server?

[adamr7747]

adamr7747 @leocg last edited by

@leocg Hmm. They're not showing in Opera settings. Is there some other way to check the server?

[leocg]

leocg Moderator Volunteer @adamr7747 last edited by

@adamr7747 The only way is by going to https://www.sync.opera.com/

[adamr7747]

adamr7747 last edited by

They're not showing there either.

[leocg]

leocg Moderator Volunteer @adamr7747 last edited by

@adamr7747 Then your passwords weren't synced or they were removed from Sync servers.

[adamr7747]

adamr7747 last edited by

How would that happen? I have Opera on my android phone as well and have had the passwords syncing for years. Unless I can work that out I don't know how to stop it again. I'm assuming there's no hope of getting them back Looks like I might have to switch to Chrome after all these years with Opera

[leocg]

leocg Moderator Volunteer @adamr7747 last edited by

@adamr7747 Check if you are using the correct Opera account. Also recheck if passwords synchronization is enabled and working.

[adamr7747]

adamr7747 @leocg last edited by adamr7747

@leocg Ah! My phone is showing 544 saved passwords. Yay! Bizaarely it's showing me as "Guest" though. The way I use a browser means almost every password is initially entered on my laptop. So somehow the passwords synced over to my phone from the laptop, then got deleted on my laptop & the passwords on my phone got associated with a guest account.

What happens if I log in again on my phone? Will the 544 get deleted because they don't exist in my proper account?

[leocg]

leocg Moderator Volunteer @adamr7747 last edited by

@adamr7747 If the passwords are stored locally, if you login to Sync they will be synced to your Opera account.

[adamr7747]

adamr7747 @leocg last edited by

@leocg Thanks for your help. My passwords are re-synced. I'm not sure how they got lost from my laptop, but if they're in 2 places now I feel safe enough to carry on with Opera!