Opera gx installer closes when trying to install
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gjvadr last edited by
I have tried the regular opera installer and the gx installer but for some reason although i have uninstalled the installers and reinstalled them it just closes before it can even start installing, idk if there are any programs on my computer that may be causing it to do this but i have been trying for months and for no reason it keeps crashing. I am using windows 11 (i think 64 bit). I tried getting the installer from both chrome and microsoft edge.
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burnout426 Volunteer last edited by
Have you tried the offline installer from the Opera GX section at https://www.opera.com/download?
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burnout426 Volunteer last edited by burnout426
Could be anti-virus software (if you have something more than Windows Defender). You can temporarily uninstall it (disabling it might not be enough) and test. Then, reinstall it.
You can temporarily create a new user account on Windows (a local one not tied to a Microsoft account) and see if the installer works fine there. The problem might be limited to your user account.
In "C:\Users\yourusername\AppData\Local\temp\.opera", you should see installation logs. Look in "C:\Windows\temp\.opera" too if you were trying to install for all users instead of the current user. In the log for the latest install attempt, you might be able to find the cause. Just note that there are always some errors in the log, so posting the full log (with each line indented by 4 spaces, which is easy to do with Notepad++ with ctrl + a and then tab when indenting is set to 4 spaces in settings -> Preferences -> indentation) here might be necessary so everyone can look at it.
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gjvadr last edited by
@burnout426 Apologies for the late response but I have checked that and windows defender doesn't cause it as i know others who only use windows defender and their opera works just fine.
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burnout426 Volunteer last edited by
@gjvadr Are you testing with the offline install (that might still show the download progress even though it doesn't download anything since it already has the files)?
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burnout426 Volunteer last edited by
@gjvadr said in Opera gx installer closes when trying to install:
I don't know how to do that
In Windows, goto "Settings -> Accounts -> Other users" and click "Add account".
In the Microsoft "How will this person sign in?" prompt, click "I don't have this person's sign-in information". Then, at the Microsoft Create account prompt, click "add a user without a Microsoft account".
Then, type
testaccountfor the username (don't set a password) and click next. That will create the account.Then, click the start button, click your username, click "sign out" and then sign into the testaccount, give it a sec to set up things, launch Edge, goto https://www.opera.com/download, scroll down to the Opera GX section, expand it and click the link to the 64-bit offline package.
Once the installer is downloaded, launch it, click "options", make sure "install for" is set to "current user", make sure "install path" is set to "C:\Users\testaccount\AppData\Local\Programs\Opera GX", uncheck all the option boxes and install.
Does Opera install then?
If so, you at least know that it's just something messed up with your main account.
You can then sign out of the test account, sign back in to your main account, go back to "Settings -> Accounts -> Other users" and remove that test account.
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burnout426 Volunteer last edited by
Also, in "Settings -> Apps -> Advanced App Settings", what is "Choose where to get apps" set to?
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burnout426 Volunteer last edited by
You might be experiencing something similar to this issue. Make sure your user account is not a part of a Microsoft family.
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gjvadr last edited by
@burnout426 Choose where to get apps is set to anywhere, also the change into a test account knowing myself, I most likely am going to mess it up and forget my main accounts password or something similar to that so I don't want to risk it.
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gjvadr last edited by
@burnout426 I managed to get it installed to the point I can search and what not, but it says my DNS server may not be available and it says the same when I do the windows network troubleshooting check, it gives me enough time to click on that link before it closes. I am not sure how to repair my DNS server, I have looked up multiple videos yet none work, I don't really know what to do.
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burnout426 Volunteer last edited by
@gjvadr In Settings in Windows, goto "Network & Internet", then the type of connection you have (wifi or Ethernet) and then the specific connection you're actively using. You want to make sure both "IP assignment" and "DNS Server assignment" are both set to "Automatic (DHCP)".
However, you can click "Edit" for DNS Server assignment", click the drop-down to switch to manual, turn "ip4" on and set your Preferred DNS to 8.8.8.8 and your alternative to 8.8.8.4. You can then save your changes and disconnect the connect and reconnect.
You can try 1.1.1.1 and 1.0.0.1 instead if you want.
In Opera, make sure "DNS over HTTPS" is off at the URL
opera://settings/system. -
gjvadr last edited by
@burnout426 I was able to set it to automatic and turn off DNS over HTTPS, and yet it still crashes after about 30 seconds, i'm still checking the other settings
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gjvadr last edited by
@burnout426 It was still hard turning off the DNS over HTTPS as it was doing the crash thing. Is it possible for me to attach a screen recording if that makes it easier?
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burnout426 Volunteer last edited by
No video needed.
You can mess with the DNS over HTTPs setting while Opera is closed. Open up the "C:\Users\yourusername\AppData\Roaming\Opera Software\Opera GX Stable\Local State" file with JSONedit in tree mode.
Under root, you can right-click on the
dns_over_httpsnode, choose "Delete selected node" and save your changes. That will make sure the setting is at its default (which is off). You can also try a test standalone installation of Opera if you can get the installer to not crash to make one.I have a feeling that the DNS setting is not going to affect the crashing either way though, just maybe whether DNS works in Opera or not.
Another thing you can try for testing is to open up a command prompt while Opera is closed and run this command:
"%LocalAppData%\Programs\Opera GX\opera.exe" --disable-gpu --disable-extensions --no-experimentsThat will basically start Opera GX is safe mode. Try that and report back if it still crashes.
It sounds like Windows is all messed up though where you need to wipe it out and reinstall it. But, other things you can check:
You can check and repair your system files.
You can use CrystalDiskInfo to check your drive's health.
You can run chkdsk to scan and repair your file system. See the "How to Run CHKDSK With the Right Flags" section if you're using an SSD.
Maybe there's something messed up in the Windows registry. A user at https://forums.opera.com/post/140034 used a certain registry cleaning program that helped. Can't vouch for it myself though, but if you use it, use just the "registry clean" option. CCleaner has some registry-cleaning tools in it. After you're done with them, you can uninstall them.
See https://www.softwareverify.com/blog/identifying-crashes-with-the-windows-event-log/ to see if you can find out the reason why Opera (or its installer) crashes. Might be revealing.
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gjvadr last edited by
@burnout426 In JSON edit, there is everything up to opera gx stable but there is no local state file
