Opera GX seems to cause computer to crash
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Kilbot last edited by leocg
I have been having an issue for about a week now where my computer just shuts off and reboots. The error in event viewer is this
So I looked for help in the AMD forums. Here is the link to that for all that I've tried so far https://community.amd.com/t5/processors/fatal-hardware-error-has-occurred-ryzen-9-5950x/m-p/684071#M59949So after all that and not having any luck eliminating this problem, I've noticed something very strange. It seems as though the computer doesn't run into this issue until I launch Opera GX browser. I tested with Chrome as well and that did result in a crash with the same error. It seems like if I avoid using those browsers then there's no problem. If anybody has any idea of what's going on I'd be grateful for any helpful information.
Here's more on the details of the error
And my specs
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Kilbot last edited by
@leocg I have. I've done a lot of troubleshooting already. You can read my post on the AMD forums through the link in this post. I tested my RAM and no problems there. I haven't found a way that I can test the CPU or GPU, but I've stress tested both and they do just fine. And I figure if a component is going bad then I'd be able to reproduce this crash by other means than just running Chrome or Opera GX. I can play games and use Microsoft Edge just fine. I've tried turning off hardware acceleration in both Chrome and Opera GX but that doesn't seem to help. Other than that I have not found another way to cause the crash. I've reset the computer as a new PC and installed the drivers with and without the AMD software included. I've used the cleanup utility to remove the drivers and try again. I've reset my BIOS to optimized defaults. So far the PC has not crashed at all today or yesterday as I've avoided using those two browsers.
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Kilbot last edited by
@leocg Yeah seemed to have stopped crashing in Chrome but I left Opera GX open over the last two days as I was hospitalized. I came back and it was at the profile login screen as if it had crashed again. I checked the event viewer and it was the same error and core ID, everything was identical to the error I've been getting. I was admitted the night of the 14th and just got back today and the error said it occurred about 3-4 hours ago. So it stayed on much longer than it had been, but it still crashed. I'll try another browser but if I can use Edge I'll probably just stick with that. It's no big deal as long as I know just what is causing the crash so i can avoid it. I'll update again soon and let you know what happens. Thank you for your input and I apologize for the late response.