2FA Looping Issue

[rhavoc]

rhavoc last edited by

Help!

I've turned 2FA on my personal account, but I don't have access to the authenticator app I used anymore, and now logging in is impossible as account authentication is "stuck in a loop".

So, here's what's currently happening:

a) Login w/ password -> 2FA from auth app
b) Since I no longer have access to the app, I choose backup codes
c) I'm still logged in on Opera for Android, so I go to Account Profile -> Generate backup codes
d) At this point, it also asks for the 2FA code, which is, unretrievable

The authenticator app I used was installed on an older phone, and when I got a new phone, accounts on the app were not restored despite using its backup/restore feature.

Is there a way to remedy this?

[leocg]

leocg Moderator Volunteer @rhavoc last edited by

@rhavoc Unfortunately, there isn't.

[xlads]

xlads @leocg last edited by

@leocg i am facing a similar problem.

I never activated my 2FA, yet opera is asking for the one-time-password or the codes, which I don't have because I never activated it. Currently I am locked out. This is an alternative account I created just for this.

I am aware there is no way to deactivate it. Is there a way to delete my old account?