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    This service is currently not available in your region message when accessing from some US regions

    Bugs
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    136
    100712
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    • wjcollum
      wjcollum last edited by

      I am in Texas. Why do I get this message from Aria? "This service is currently not available in your region. Available countries are listed in Aria's FAQ."

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      • TheRandomMan
        TheRandomMan last edited by

        Getting the same thing too.

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          1 Reply Last reply
        • Stinky-Rat-King
          Stinky-Rat-King last edited by

          Aria gives an error message saying it's not available in my region and referring to the FAQ for a list of regions the AI is unavailable in. However, there aren't any locations in the US listed there. I'm in Texas and do not have a VPN

          Reply Quote 1
            1 Reply Last reply
          • Becca23
            Becca23 last edited by

            I'm in the US, and say's it is not available in my area. So, sorry, can't leave any good feedback on the product. And yes, am logged in to the account.

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            • Chris-iThink
              Chris-iThink last edited by

              I'm currently in Waco, TX. It had me go through all the crap of creating an account, verifying said account, phone number, etc. just to tell me this exact same message! 😫
              So I opened Aria, received message, minimized Opera, turned on my VPN and selected any state But Texas, returned to this error message and retyped same question.... It worked! Turned off VPN, repeated. Stopped working 🤬

              My Suggestion:
              Find a trustworthy VPN and simply connect to a different area. There are several really good free ones if you don't want to pay. Just don't use the VPN option within Opera, it doesn't help 😕

              Reply Quote 3
                Saphir 1 Reply Last reply
              • HieuPC
                HieuPC @leocg last edited by

                @leocg Hah that's support Vietnam boi
                Read this: https://help.opera.com/en/browser-ai-faq/

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                • HieuPC
                  HieuPC last edited by

                  I know how to fix it.
                  Just enable VPN and run Aria and Opera VPN both
                  For who need Aria
                  🙂

                  Reply Quote 1
                    1 Reply Last reply
                  • Saphir
                    Saphir @Chris-iThink last edited by

                    @chris-ithink We really shouldn't have to use a VPN to bypass the georestriction in an allegedly supported country though...
                    It's been like that for three months and there's been no comment on this "bug". I filed a bug report but it has been marked as done without any comment (nor fix), it's disappointing to see they released that as a gimmick and not an actual feature they plan on supporting, it was promising.

                    Reply Quote 1
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                    • knowledge5106
                      knowledge5106 last edited by

                      I'm in San Antonio, Tx and just tried to use the Aria feature and got the same message. Not able to use in your area. Hope they get a fix.

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                      • Jim10040
                        Jim10040 last edited by

                        It must be a Texas thing, I guess AI is not right for Texas?

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                        • Jim10040
                          Jim10040 last edited by

                          I'm in Dallas Texas, it doesn't work (same error) without the VPN, but I turn on the VPN and it works like a charm. I don't even specify a region that I'm virtually in, it just pops up like nothing weird is going on.

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                          • glezbryan
                            glezbryan last edited by

                            I'm in North Texas and also am receiving the same issue with no VPN. Turning on the VPN throws an error.

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                            • Ferduhh
                              Ferduhh last edited by

                              I downloaded opera yesterday and have enjoyed it so far. Only thing is with Aria, for some reason, even though I am in the US will not allow me to use the AI stating, "This service is currently not available in your region. Available countries are listed in Aria's FAQ." I dont have a VPN on or anything else. Any suggestions?

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                              • Saphir
                                Saphir last edited by

                                It's been four months 😞 are these bug reports being read at all?

                                Reply Quote 2
                                  Aeroboy10 1 Reply Last reply
                                • Aeroboy10
                                  Aeroboy10 @Saphir last edited by

                                  Well I'll tag in. I'm in Houston and having the same issue showing not available to use aria.

                                  Would really be nice if anyone acknowledged that this was even a known bug.

                                  Reply Quote 3
                                    Aeroboy10 1 Reply Last reply
                                  • Korruptionen
                                    Korruptionen last edited by

                                    Also in Texas... getting the same error message.

                                    Reply Quote 3
                                      1 Reply Last reply
                                    • Aeroboy10
                                      Aeroboy10 @Aeroboy10 last edited by Aeroboy10

                                      @aeroboy10 I should add that my iPad using the same opera account, can use aria.

                                      So this seems to be related to an android issue.

                                      Reply Quote 0
                                        Saphir 1 Reply Last reply
                                      • Saphir
                                        Saphir @Aeroboy10 last edited by

                                        @aeroboy10 It's on PC for me.

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                                          Aeroboy10 1 Reply Last reply
                                        • Aeroboy10
                                          Aeroboy10 @Saphir last edited by

                                          @saphir in that case, perhaps this is only resolved on iPad os devices? I would assume all iOS platforms but we would need at least one example of it working on an iPhone or Mac.

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                                            Saphir NorwayToss 2 Replies Last reply
                                          • Saphir
                                            Saphir @Aeroboy10 last edited by

                                            @aeroboy10 Were you using WiFi in both cases? I just tried on my Android phone, over WiFi I have the same issue (not available in your region), but over mobile data it's working correctly.

                                            Reply Quote 0
                                              Aeroboy10 1 Reply Last reply
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