Synchronization - Login issues

[naratsu05]

naratsu05 last edited by

I can't login to my account on Opera GX browser, but I can login perfectly fine on the regular Opera browser on the same laptop. When every time I try to sign in the GX browser, it keeps on saying (Something went wrong, an error occurred during the login process error),

but after I sign in I keep on receiving emails saying that I tried to login to my opera account on a new location and it doesn't recognize it. There's a big blue button below the email says Your Opera profile, but no option to allow or provide permission.

Can someone help me with this? I need to retrieve my bookmarks that was saved on GX browser cuz I cant access it on regular Opera browser.

[naratsu05]

naratsu05 last edited by

bump!

[leocg]

leocg Moderator Volunteer @naratsu05 last edited by

@naratsu05 Can you login to www.sync.opera.com? What about other Opera services like the forum?

[naratsu05]

naratsu05 last edited by naratsu05

@leocg Yes, I was able to login to the link that you provided. I only use 2 Opera browsers, these 2:

I can login with no issues with the Opera Browser, but I can't login using the Opera GX Browser. Maybe due to IP address? I used to live in the Philippines but I moved here in Dubai. First time using Opera, but been using Opera GX for a long time, I did reformat my laptop then tried to install the Opera GX from your website, but it's stucked in the downloading setup screen. So I searched the forums and found this where I can download the Opera GX which actually works:

But when I use this, I can't login to my Opera GX account.

Thank you for responding

[leocg]

leocg Moderator Volunteer @naratsu05 last edited by

@naratsu05 Any difference if you enable the VPN?

[naratsu05]

naratsu05 @leocg last edited by

@leocg Yes the same thing, still giving me the same error then I auto receive an email about the attempt. Please see below:

[naratsu05]

naratsu05 last edited by

@leocg I tried to change my password just now to see if it's gonna work, but this is what I get. The new password does match, don't know what to do anymore

[leocg]

leocg Moderator Volunteer @naratsu05 last edited by

@naratsu05 Did you try with a different profile?

[naratsu05]

naratsu05 @leocg last edited by

@leocg I created a new account, then after logging in I get the same error that I can't login. Perhaps the issue is with the GX browser itself? Can I get a link where I can download the GX browser where I will not experience the "Downloading stuck" issue when installing the browser

[leocg]

leocg Moderator Volunteer @naratsu05 last edited by

@naratsu05 What about testing with a new profile in Opera GX?

[naratsu05]

naratsu05 @leocg last edited by

@leocg same thing, same error message. Any other options?

[leocg]

leocg Moderator Volunteer @naratsu05 last edited by

@naratsu05 Nothing that I can think of now.

[naratsu05]

naratsu05 @leocg last edited by

@leocg nevermind, thanks for the help anyway