Can't sign in with my email or change the email in account details
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chrisdlc119 last edited by
Hi, when I created my Opera account a few years ago, I used my Facebook to do so and later linked my Google account. I also registered my email, and I remember registering a password too.
Now, I tried logging in again with my email addresses, but the Opera form says that my email isn't registered, even though it's in my profile. If I use Facebook or Google to log in, it works, but I can't activate encryption for my passwords, and Opera Sync doesn't work in my browser.
I think there's an issue with my account and the linked emails. If I try to change my email or password in my account settings, the page refreshes and nothing else happens. Can you help me raise a support ticket, please?
Thanks in advance.
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chrisdlc119 last edited by
Something interesting is that I receive "forgot password" emails, but when I type my email in the email field, it shows "Account doesn’t exist". If I log in with my email credentials through the common form with email and password (which is not opening somehow in Opera browsers) in other browsers, I can log in.
There might be a problem with this form (https://auth.opera.com/account/authenticate/email), which is the default one to log in to Opera browsers, or there might be a problem with my email linked to my account. If I try to change my email or password from my profile, it asks me to set up a password as if I never entered one before, but if I give a wrong password, it tells me that it's wrong... Pretty weird and confusing.
I hope you can help me. Thanks.
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Arial last edited by@chrisdlc119 the same it's happening to me since yesterday, I want to sync my opera browser to the opera gx browser that downloaded yesterday and it is not letting me do so. It's not letting me change my linked email nor my password. I can acces my account because I have my google account attached but when I try to log in with my email it says "Account doesn't exist" :c
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chrisdlc119 last edited by
@arial yeah, exact same thing here. I hope someone can look into this issue, sync is broken when Password sync is enabled
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SotiromagasXD last edited by
@chrisdlc119 just login with google and it will be fixed trust me it will login with the opera account not the google i hope it works:D
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Lusca21 last edited by
@chrisdlc119 Hello, you managed to solve your problem, earlier today I formatted my computer and after that when I went to log into the opera account I found myself in the same problem as yours, with the warning of "Account doesn’t exist"
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