I cancelled my vpn pro but I still have it.

[L1XD]

L1XD last edited by

It's been 9 days since it should've expired, but it says renewal date feb 24 2024. Am I gonna have to pay even tho I cancelled?

[burnout426]

burnout426 Volunteer last edited by

You can goto https://support-vpn-pro.opera.com/hc/en-us and check the Account and Billing section. In the answers for the questions there, you'll see an email address where you can contact them to sort things out.

[kimberlyrules]

kimberlyrules @burnout426 last edited by

@burnout426 i have just registered first a try period bur where is the program
I cant find it

[L1XD]

L1XD @kimberlyrules last edited by

@kimberlyrules How it happened to me was I also got the free trial but it only appeared on opera 2 days later

[burnout426]

burnout426 Volunteer @kimberlyrules last edited by

@kimberlyrules Did you choose to install it? See https://support-vpn-pro.opera.com/hc/en-us/articles/9683813618065-I-can-t-install-the-VPN-Pro-Desktop-app-What-should-I-do-.

[samwinchester2]

samwinchester2 last edited by

@l1xd said in I cancelled my vpn pro but I still have it.:

It's been 9 days since it should've expired, but it says renewal date feb 24 2024. Am I gonna have to pay even tho I cancelled?

It is possible that the renewal date you are seeing is for a different subscription or that there was a mistake with the cancellation process. To confirm whether or not you will be charged for the renewal, you should contact the company or service provider directly and inquire about the status of your subscription. They should be able to provide you with more information about your account and answer any questions you may have.