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    [Duplicated] Can't here any sound

    Opera GX
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    • BjornReckless
      BjornReckless last edited by leocg

      I bought a new computer and since then I have no sound from opera GX, I can hear the sound of opening the tab, closing the tab, typing, etc... But when I open any video, there is no sound, I don't know how to solve this and it's only with opera GX, the browser opera default sound, google chrome sounds normally, I need help please!

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      • burnout426
        burnout426 Volunteer last edited by

        Windows or Mac?

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          BjornReckless 1 Reply Last reply
        • BjornReckless
          BjornReckless @burnout426 last edited by

          @burnout426 windows

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          • burnout426
            burnout426 Volunteer last edited by

            While Opera is playing a video that has sound, hit the Windows key + r to open the run dialog, type sndvol and press enter to open the Windows volume mixer. In the mixer, make sure Opera GX's volume is turned up.

            Also, in the run dialog again, type mmsys.cpl and press enter to open the sound properties. On the playback tab, make sure the correct device is set as the default. If you have to make and changes, restart Opera.

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              BjornReckless 1 Reply Last reply
            • BjornReckless
              BjornReckless @burnout426 last edited by

              @burnout426 I can hear the noises of opening and closing tab, the noise of typing, but there is no sound in videos, I did what you suggested but everything is correct and the sound does not come out.

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              • burnout426
                burnout426 Volunteer last edited by burnout426

                Try to play something that has audio, open up a new tab, and goto the URL opera://media-internals to see if there are any errors (especially audio decode erros) for the audio/video player on the page you tried.

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                  BjornReckless 1 Reply Last reply
                • BjornReckless
                  BjornReckless @burnout426 last edited by

                  @burnout426 it's that? 7e580fcb-f090-4c28-9b3b-45f7c5235b1b-image.png 52191eb7-4d0f-429d-99e5-c05126a16cfa-image.png

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                  • burnout426
                    burnout426 Volunteer @BjornReckless last edited by

                    @bjornreckless You have to click those blue sections to expand them.

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                    • BjornReckless
                      BjornReckless @burnout426 last edited by

                      @burnout426 586f5a50-4744-4262-9bc8-bf8e406a26d0-image.png 8f6e885b-818a-472d-b4a8-6a615fa9bfa0-image.png

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                      • burnout426
                        burnout426 Volunteer @BjornReckless last edited by

                        @bjornreckless As far as I can tell, there are no errors there and it looks like the audio played fine. So, I guess the logs are no help.

                        Can you https://www2.cs.uic.edu/~i101/SoundFiles/BabyElephantWalk60.wav?

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                        • BjornReckless
                          BjornReckless @burnout426 last edited by

                          @burnout426 Can't hear nothing in this audio 😞

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                          • burnout426
                            burnout426 Volunteer @BjornReckless last edited by burnout426

                            @bjornreckless Any difference in a test standalone installation?

                            Also, try test standalone installations of regular Opera, Opera Beta, and Opera Developer from https://www.opera.com/download just to test if audio plays there or not.

                            Also, do a quick test in Vivaldi also. It behaves a lot like Opera and it'd be interesting if it happens there or not also.

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                            • BjornReckless
                              BjornReckless @burnout426 last edited by

                              @burnout426 I can normally listen to videos on Vivaldi and Opera too, only on Opera Gx, I have already uninstalled and installed it again and nothing

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                              • burnout426
                                burnout426 Volunteer @BjornReckless last edited by

                                @bjornreckless said in [Duplicated] Can't here any sound:

                                only on Opera Gx, I have already uninstalled and installed it again and nothing

                                When you uninstalled Opera GX, did you also choose to delete your data? If not, and the issue is with your data, just uninstalling and reinstalling won't help.

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                                • burnout426
                                  burnout426 Volunteer @BjornReckless last edited by

                                  @bjornreckless said in [Duplicated] Can't here any sound:

                                  I can normally listen to videos on Vivaldi and Opera too

                                  Okay. Maybe it's just a bug with Opera GX then.

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                                  • BjornReckless
                                    BjornReckless @burnout426 last edited by

                                    @burnout426 Yeah, when i uninstalled i choose to delete my data, but yet without sound on videos....

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                                    • BjornReckless
                                      BjornReckless @burnout426 last edited by

                                      @burnout426 Probably, but thanks for trying to help!

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                                      • burnout426
                                        burnout426 Volunteer last edited by

                                        Another thing to try for Opera GX for now. In your sound card device settings, see if there's a setting for the number of channels. If it's set to anything higher than 4.1, try changing it. Or, try changing it to just 2 if possible.

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