Lost access to authenticator and don't have 2nd factor backup codes

[miguelbross06]

miguelbross06 last edited by leocg

Hi, I can't log into my opera account because it asks me to need an authenticator code but I don't have it, and I don't have the other security code either, so I have no way to log in. It is impossible for me, can someone help me to enter please

[leocg]

leocg Moderator Volunteer @miguelbross06 last edited by

@miguelbross06 If you lost access to the authenticator and also don't have any backup codes, I'm afraid you have lost access to your account.

[miguelbross06]

miguelbross06 @leocg last edited by

@leocg And you can not delete the account or something to recover?

[leocg]

leocg Moderator Volunteer @miguelbross06 last edited by

@miguelbross06 Moderators don't work for Opera and even if they do, they wouldn't have access to mess up with users accounts.

Even among Opera employees there are probably just a few with access to users accounts, and I don't think they would/could do anything.

2nd factor authentication exists to difficult inappropriate access to your account, so it shouldn't be easy to recover access to the account if there are no access to the codes.