I will give an example of what should be easy: save a session.
I look up "opera save session", the advice from opera.help.com says:
"Go to Opera > Preferences > General "
But I don't have preferences under opera! The advice is bogus (yeah, I'm sure you all know where to find it, but think about the ordinary user). I google for "opera preferences", answer:
"Opera's preference dialog holds a great number of useful settings; the most essential ones are found under "General", "Forms", "Search", and "Web pages"."
But I can't find "general", where is it?
I search for "Opera Preferences" but get nothing. So now I search again and find this:
"Access the preferences by going to Settings > Preferences"
I go to setting but there are no "preferences"
I search again for "opera preferences", this time I find this: "pressing Ctrl+F12", which yields nothing.
I go to opera help and type ' save session '. It says "No results matches...did you mean save session" and rather than go into an infinite loop, I abandon.
Please think of the user.