@megan-muck: To access the funds, you need to combine the recovery phrase with the appropriate derivation path that was used to generate the addresses. The Crypto Wallet used SegWit (P2SH) by default — Bitcoin addresses started with 3… (path: m/49'/0'/0').

It seems that the Exodus wallet does not support P2SH — addresses probably start with bc1… (path: m/84'/0'/0').

I recommend using hardware wallets such as Ledger or Trezor.

There are also software wallets you can try at your own risk, such as Electrum, Sparrow, or BlueWallet (which can import 3… addresses).

@Andres4898749 I'm sorry to hear that, but I don't know at what stage you encountered difficulties. Did you manage to recover the 12-word backup phrase?

@reesjank: I’ve reached out to the mobile team (I’m from the desktop) to re-test scenarios where the wallet key is marked as missing or corrupted. In the meantime, please avoid reverting or reinstalling anything. I’ll follow up in this thread once I hear back from them.

@reesjank If the wallet seed phrase is exportable, then the Crypto Wallet icon should still be visible and it should be possible to export the 12-word phrase. The attached screenshots show a slightly older version, but the current stable version on Android should still include the button. The wallet private key is stored using the Android Keystore, and all default system rules apply to this storage. Therefore, if someone triggers any other system events that cause key deletion, the user will lose access to their wallet.

@reesjank: Crypto Wallet prompts users to save their 12-word recovery phrase during the process of creating a new wallet, so you definitely should have been prompted at that time.
One of the reasons for what you describe ("Error - Android") may be specific to your device and Android security settings, for example, after disabling or resetting the secure lock screen (It's also theft protection.).
In a non-custodial wallet, the user is responsible for securing their 12-word seed recovery phrase (the simplest method is writing it down on paper and storing it safely), in case of losing the device, damage, or other unforeseen events.
Therefore, the only way now to recover the seed phrase seems to be to find the copy you saved during the process of creating the new wallet.

@premsudheer: After importing your wallet into MetaMask, try checking your portfolio using the website https://portfolio.metamask.io/
Portfolio can automatically show tokens that are not visible in the MetaMask Extension — thanks to aggregated data from the chain. If you do not see the token in your wallet, try using Portfolio - they are often detected there. Transactions should also be visible on public blockchain explorers like https://etherscan.io/ regardless of any wallet.

@premsudheer: We are currently phasing out the Crypto Wallet — after this date, functionality has been limited to exporting the seed phrase only.
If you have a saved 12-word seed phrase, you do not need to use this feature because you already have your wallet at hand.

You can import it into any other wallet, such as MetaMask, following the instructions in the article.

Please try to find your assets in the new wallet.

@reesjank: Based on your message, it seems you are using the Crypto Wallet for Android, which was sunsetted over six months ago (https://blogs.opera.com/crypto/2024/12/how-to-migrate-your-opera-mobile-crypto-wallet/). I have double-checked, and exporting the backup phrase is still available. Please remember: with non-custodial wallets, you are fully responsible for the security of your 12-word backup phrase.

@reesjank
I assume you created a wallet on your mobile device, during which you were prompted to write down your 12-word seed phrase. It appears that later you didn’t sync the wallet with an Opera Account and only used it on your phone.

Currently, the process for saving your backup phrase should look like this:

1. Find the Crypto Wallet button in your account tab – it’s only visible if a wallet has been created (and not removed).
2. Unlock your wallet.
3. Write down your 12-word phrase.
4. Confirm that your backup phrase will no longer be accessible through Opera. Make sure it’s saved securely.
5. Confirm understanding.

@tateunchained: It’s actually very good that you still have access to your recovery phrase (12 words). That phrase is the key to all your assets — it should be known only to you, and you can use it to restore your wallet in any other trusted wallet app (like MetaMask, as shown in the instructions).

You can continue using Opera Crypto Wallet until January 1, 2026, but we strongly encourage you to migrate your wallet as soon as possible. This way, you’ll have plenty of time to make sure everything is imported correctly (so you don’t forget to add any networks or custom tokens in the new wallet).

By the way, can you clarify where exactly you see that “Submit” button that doesn’t work? I’m asking because there shouldn’t really be such a button in the standard restore or migration process — so it might help to understand exactly which screen you’re on.