@archaicwarrior888 I am having exactly the same issue with Andor as well.
I have tried disabling ad/tracker blockers, disabling hardware acc and deleting cookies/using incognito. Still the same issue as Warrior described. Disney+ logo plays then freezes.
It's strange; some other shows work. Even other episodes of Andor but only when they have been viewed before. Seems to only freeze if it is a new episode that is started or something that has not been watched before.