Hi everyone,

I bought a ‘Doogee Dg500c’ from a business on eBay a few months back and put my giffgaff sim into it. All has been fine apart from a program embedded into the root of the phone. Every anti-virus app I’ve tried warns me I have a Trojan called ‘opera service’ and I cannot remove it without rooting the device or installing an official ROM.
I have run ‘root checker’ and it says i do not have root access. I am happy to root the device but I am struggling to find instructions for this make/model. I am also concerned about downloading tools and firmware from unofficial websites.
I contacted the seller and he said he could not help and I need to contact Doogee. I emailed Doogee over a month ago and they have not responded.

Could someone please help me with this matter – removal off ‘opera service’ or root instructions, rom & tools

Thanks loads for your time,
Damian T