Lost 2FA and Backup Codes - Need Account Reset / Recovery
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gabsifvnky last edited by leocg
Hi Opera Moderators and Support Team,
I am completely locked out of my main Opera account because I lost access to my Authenticator app and unfortunately, my backup recovery codes are gone.
I have tried reaching out via email but was redirected here. I am the original owner of the account and I am willing to provide any necessary proof of ownership (IP address, device info, creation date) to verify my identity.
Could a moderator please help me escalate this to the support team to manually disable the 2FA or do a full account reset? I understand that my synced data might be wiped for security reasons, I just need access to the email/account back.
My locked account email is: idelchannel@gmail.com
Thank you!
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Otaku8715 last edited by
Hello, While I'm not a moderator I am having the same issue as the above user. I have two personal e-mails connected to opera that need to be deleted but due to losing the 2fa authenticators and the backup codes I can not access the accounts on my own.
I need assistance with deleting these so that I can re-sign up under one of them. as I realize saying those e-mail addresses publicly could put them at further risk please send me a private message and I will gladly provide the information needed to carry this request out. much apreciated.