Telegram is not working

[beacon07]

beacon07 last edited by

In the last couple of days, TG on the sidebar isn't working for the browser. I briefly saw a message of "current version of TG being outdated" but now don't see the message anymore however TG still doesn't load up.

[leocg]

leocg Moderator Volunteer @beacon07 last edited by

@beacon07 Opera One or Opera GX? What version?

[leocg]

leocg Moderator Volunteer @beacon07 last edited by

@beacon07 Can you access it in a regular tab?

[beacon07]

beacon07 @leocg last edited by

@leocg I use the standard opera browser which is opera one I guess, on a regular tab the screen loads up but not the chat,

[leocg]

leocg Moderator Volunteer @beacon07 last edited by

@beacon07 Can you access in other browsers?

[112pasha]

112pasha last edited by

I have the same problem, TG stopped working too. Opera One(версия: 116.0.5366.21)

[beacon07]

beacon07 @leocg last edited by

@leocg Can't say cuz I don't use other browsers. I opened my TG account on the Opera sidebar TG

[leocg]

leocg Moderator Volunteer @beacon07 last edited by

@beacon07 Then check it in another browser, it's something kinda basic and obvious to do

[leocg]

leocg Moderator Volunteer @beacon07 last edited by

@beacon07 It's working fine here. Maybe you need to update your Telegram app?

[beacon07]

beacon07 @leocg last edited by

@leocg Update the TG app where? On Opera sidebar?

[leocg]

leocg Moderator Volunteer @beacon07 last edited by

@beacon07 On your phone.

[beacon07]

beacon07 @leocg last edited by

@leocg Its working just fine on my phone

[leocg]

leocg Moderator Volunteer @beacon07 last edited by

@beacon07 Did you check if there's an update available?

[beacon07]

beacon07 @leocg last edited by beacon07

@leocg Yes, their isn't an update available

[leocg]

leocg Moderator Volunteer @beacon07 last edited by

@beacon07 What version of Opera do you have?

[marinaz909]

marinaz909 Opera @beacon07 last edited by

@beacon07 Hello,
Thank you for reaching out!
To assist us in investigating this issue further, please follow these steps:

1. Open Telegram in the sidebar.
2. Right-click anywhere in the Telegram window and select Inspect from the context menu.
3. In the Developer Tools panel that opens, go to the Console tab and then to the Network tab.
4. Take screenshots of both tabs and share them with us.

We appreciate your help in improving Opera!

[beacon07]

beacon07 @marinaz909 last edited by

@marinaz909 Thank you for helping me out, below are the screenshots to the console and network tab

[beacon07]

beacon07 @leocg last edited by

@leocg 116.0.5366.35

[marinaz909]

marinaz909 Opera @beacon07 last edited by

@beacon07 Thank you for providing the screenshots!
The issue occurs because Telegram automatically redirects users to https://web.telegram.org/k/, which is not always accessible. This issue is being tracked as DNA-120784.

We kindly ask for your patience while we work on this, and we truly appreciate you choosing Opera!