Deleting Spam Doesn't Remove All Spam
burnout426 last edited by
In the "All Messages/Spam" message list, click on the "settings for this view" button on the toolbar above the message list, expand the "show" options and make sure all the show options are checked so that "All Messages/Spam" shows all spam messages that are marked as spam. On a side note, you can uncheck "show spam" for other views so they don't show spam.
Also, if your IMAP server learns from messages you add/remove from the IMAP spam folder (that you set on the "IMAP" tab in the account's properties), make sure to check "disable local spam filter for this account" on the IMAP tab in the account's properties.
If you right-click on "All Messages/Spam" and goto "properties", there are some options. One of them is "learn from labeled messages. This causes Opera to learn from messages you mark/unmark as spam. It takes a while to train though and you have ot unmark false positives for a while. Since this is IMAP, Opera will add a spam flag to each message marked as spam in Opera. But, if the IMAP server doesn't support that flag (it should), there might be a problem with Opera redetecting it as spam or it not being marked as spam properly. Given that, you might have to access a webmail just this one time to fix things. Also, unchecking "learn from labeled messages" and closing out of the properties and then going back in and rechecking "learn from labeled messages" should reset what Opera has learned. But, you shouldn't use "learn from labeled messages" unless you really know you want to.
Also, when you delete spam messages in "All Messages/Spam", shift + del them if you don't want them moved to trash first. Otherwise, you then have to permanently remove them from the trash.
Also, under the firstname.lastname@example.org IMAP folder access point, go to the IMAP folder view the problem spam messages are in and shift + del them from there.
If you have a trash folder set on the "IMAP" tab in the account's properties, only use shift + del in the trash view or IMAP trash folder. For other views, use del to move to the trash folder and then empty the trash or use shift + del. Using shift + del outside of the trash folder with a lot of messages can trigger a bug in Opera. So, that's why you avoid that.
There might be something messed up with the IMAP account. You can delete it from Opera and add it back in to fix things. Or, you can try unsubscribe from an IMAP folder (Menu -> mail -> imap folders) and resubscribing (besides INBOX) to fix a certain IMAP folder.
okolox last edited by
Hi burnout. I dont see "disable local spam filter for this account" option anywahere on my browser. I also dont see "learn from labeled message" either. Are you sure youre talking about Opera version 12.16?
burnout426 last edited by
I dont see "disable local spam filter for this account"
"Menu -> mail and chat accounts -> the imap account -> edit -> IMAP tab"
I also dont see "learn from labeled message"
Right-click on "All Messages/Spam", goto "properties" and switch to the "options" tab.