This video file cannot be played. (Error Code: 102630) After a crash

[ddavee78]

ddavee78 last edited by leocg

So I sent this through bug reporting, and below is the response I received

---

Thank you for your report.

It looks like your report connected with media on Linux OS.

Unfortunately, Opera dem and rpm doesn't support H.264/MP4 codec natively. We recommend using snap to avoid such problems with codecs.

If you want to fix it manually, please try the following:

Download Chromium, if you don't have it installed yet.
Now run the following command in Linux Shell: sudo ln -s /usr/lib/chromium-browser/libs/libffmpeg.so /usr/lib/x86_64-linux-gnu/opera/lib_extra/libffmpeg.so.32 (this command links the Chromium libffmpeg.so file to Opera).
Restart Opera and visit this site to check that HTML 5 playback works correctly.
Thank you for helping improve Opera!
Best wishes, the Opera QA Team

I executed the above command and it returned error message saying there is no such directory. I'm also not sure on installing codecs through snap as they suggest.

[akalN]

akalN @ddavee78 last edited by

@ddavee78
I used snap store to install opera

[ddavee78]

ddavee78 @akalN last edited by

@akaln I think their suggestion is to install codecs through snap..? The software app also has some codec stuff but not sure which ones to install.

[ddavee78]

ddavee78 last edited by

@akaln said in This video file cannot be played. (Error Code: 102630) After a crash:

Anyone knows how to install codecs for opera via snap?

[styen]

styen @ddavee78 last edited by styen

@ddavee78 probably

sudo snap install chromium-ffmpeg

[styen]

styen @ddavee78 last edited by

@ddavee78 https://github.com/Ld-Hagen/fix-opera-linux-ffmpeg-widevine

[Builder1024]

Builder1024 @ddavee78 last edited by

@ddavee78 unfortunately snap image does not work also, even if chromium-ffmpeg is installed

[ddavee78]

ddavee78 @styen last edited by

@styen thanks for the link. I installed it however it did not work. I will stick with chromium and firefox for now

[sdm4n]

sdm4n last edited by

I experience the same with Opera One (version: 107.0.5045.15) on Ubuntu 23.10 and can confirm H.264 videos not playing on both Snap and Flatpak installations of Opera. One or two versions ago, they were playing. They are now playing on Chrome as well as on Firefox.

[coss0475]

coss0475 last edited by

I experienced the same issue after the upgrade.
I installed the chromium codec through snap:

sudo snap install chromium-ffmpeg

linked the codec to opera lib-extra folder and restarted the browser.

sudo ln -s /snap/chromium-ffmpeg/37/chromium-ffmpeg-114023/chromium-ffmpeg/libffmpeg.so /usr/lib/x86_64-linux-gnu/opera/lib_extra/libffmpeg.so

NOTE: make sure to remove the old libffmpeg.so if exists.

[tomstryja]

tomstryja @coss0475 last edited by

@coss0475 Hmm I don't have directory "opera" in path ... /usr/lib/x86_64-linux-gnu/opera

[ddavee78]

ddavee78 @coss0475 last edited by

@coss0475 I tried that and here's the output

ln: failed to create symbolic link '/usr/lib/x86_64-linux-gnu/opera/lib_extra/libffmpeg.so': No such file or directory

[ddavee78]

ddavee78 last edited by

Ive been constantly checking for new updates since last week hoping an update would fix my issue. It finally happened. I didn’t really pay attention what the published updates were but after tilix finished installing the updates, I immediately tried playing videos on my Opera browser and noticed that the issue has been resolved. Thanks everyone!

[garyg68]

garyg68 @ddavee78 last edited by

@ddavee78 I just checked after you posted this out of curiosity and video is now working in things like Facebook... I wasn't aware of any more Opera updates, I did install Vivaldi but that didn't work initially and haven't copied any codecs etc so not sure why Opera's working now....

So all good but a bit of a hassle when it breaks like this occasionally.

[teledyn]

teledyn @garyg68 last edited by

If the problem was fixed, it is back again, because this is exactly the behaviour I am having with UbuntuStudio 24.04, even with the updated libffmpeg.so (which solved other video issues) the stories and reels on Instagram display the same message as above.

[burnout426]

burnout426 Volunteer @teledyn last edited by

@teledyn

You have the non-snap, non-flatpak package (aka deb package) of Opera version 110.0.5130.39 and the libffmpeg.so from the zip file at https://github.com/Ld-Hagen/fix-opera-linux-ffmpeg-widevine/releases/tag/nwjs-ffmpeg-0.87.0 in "/usr/lib/x86_64-linux-gnu/opera/lib_extra/"?

Make sure hardware acceleration is on at the URL opera://settings/system.

Goto the URL opera://gpu. Does it show that most things are hardware-accelerated? If not, on Linux, you might have to mess with some flags at the URL opera://flags and or some command-line switches (see https://www.reddit.com/r/archlinux/comments/x1z0a0/comment/imj7zmu/ and https://new.reddit.com/r/linux_gaming/comments/11gak0r/gpu_accelerated_video_decoding_vaapi_in_chrome_or/ for example) to get things hardware-accelerated.

When you launch Opera from a terminal, does it give any errors when trying to play shorts and reels?

After trying to play one of the shorts and reels, you can goto the URL opera://media-internals and click on the box for that player to expand it and see what errors there are. You can also look through the whole log.

You can test if it's a browser-detection issue and pretend to be Chrome. See https://new.reddit.com/r/operabrowser/wiki/opera/known_issues/#wiki_can.27t_log_in_to_twitch for example of how to do that.

I see the error often means you have an unstable connection, but I'm going to assume that's not the case.