2FA should have a proper support instead of forums

[tetrasky1]

tetrasky1 last edited by

Forums doesn’t quite seem to have the answer to the recurrent problem I've seen on here
I browsed through every topic related to 2FA, everyone seems to say the account is lost once you’ve lost backup codes and authentificator…
There is also no proper infrastructure in place ment to help people recover their accounts outside from browsing through forums

It even happened to me, not even a week or so, I lost my phone with all my informations (Backup codes where on it too), so, now, how am I supposed to do ?
I can’t even delete my account, Opera does not even provides customer service in cases of loss, there is not outside alternatives available to counter it (Ex : Code sent via phone)

In conclusion, how many accounts had been lost like this and how many people went here to seek help just to be told to recreate an account ? This is insane...