Cannot play Netflix or Amazon videos
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BES234 last edited by
For netflix I get the "cannot play protected content" error and with amazon I get "digital rights error"
Why do those sites work perfectly fine in windows with Opera GX, but in Ubuntu it doesn't?
Also how do I fix it?
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burnout426 Volunteer last edited by
Does https://html5test.com/ say that h.264 and aac are supported?
At https://bitmovin.com/demos/drm, does it say that Widevine is detected and then MSE and EME are supported, and does the video play?
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BES234 last edited by
@burnout426 said in Cannot play Netflix or Amazon videos:
Does https://html5test.com/ say that h.264 and aac are supported?
At https://bitmovin.com/demos/drm, does it say that Widevine is detected and then MSE and EME are supported, and does the video play?
This sites oddly restrictive on the way it wants posts, I have image links and nice formatting and it just refuses to post, so ill type it all out...
The HTML5 test shows it's missing,
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Audio track
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Video track
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MPEG-4 ASP
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H.264 and H.265 support
The Bitmovin drm link
The only thing that has a blue check mark is video/webm
Under opera://components
It says Widevine Content Decryption Module is installed and up to date with version 4.10.2391.0My opera version says
84.0.4316.42Side note
Youtube videos play perfectlyI also tried HBO Max, it will go as far as to load the video, but then it sits there with a constant repeating 3 loading dots, but no error message.
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leocg Moderator Volunteer last edited by
@bes234 Take a look at https://forums.opera.com/topic/37539/solving-the-problem-of-the-opera-browser-with-video-playback-in-ubuntu-and-similar-distributions-linux-mint-kde-neon/ and https://forums.opera.com/topic/42185/the-videos-don-t-play-topic/
Also check https://www.reddit.com/r/operabrowser/wiki/opera/linux_libffmpeg_config
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BES234 last edited by
@leocg It shouldn't be this hard, it should just work like windows, shouldn't matter what OS we are using for license, it works perfectly in windows, im just going to use google for anything that requires streaming...since it works fine, I just don't like google because it's laggy and sluggish, opera is snappy and fast and has a better UI.
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burnout426 Volunteer last edited by burnout426
@bes234 said in Cannot play Netflix or Amazon videos:
It shouldn't be this hard
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Goto the URL
opera://aboutand take note of the "install" path and the Chrome version in the User-Agent string under "Browser Identification". For Opera 84, that's 98. Will be 99 for Opera 85. -
Go here and download
libffmpeg.sofor the Chrome version to your Downloads folder. -
Close Opera.
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Open up a terminal and run these commands (adjust paths for your install location if they're different):
sudo mkdir /usr/lib/x86_64-linux-gnu/opera/lib_extraand
sudo mv /home/yourusername/Downloads/libffmpeg.so /usr/lib/x86_64-linux-gnu/opera/lib_extra/
and you're done.
Then, when Opera updates to version 85, download the newer libffmpeg.so and just do the mv command (since the lib_extra folder will already be there).
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Referenced by
myswtest
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ESampson last edited by
Hi @bes234,
Please check the issue you're experiencing with Netflix and Amazon videos on Ubuntu is likely due to the lack of proper digital rights management (DRM) support on your Linux system. Both Netflix and Amazon use DRM to protect their content, and while Windows has built-in support for these DRM protocols, Linux distributions like Ubuntu require additional setup. In Windows with Opera GX, DRM components are already integrated and enabled, which is why you don't face any issues. On Ubuntu, you may need to enable DRM in your browser settings or install additional libraries, such as Widevine, to resolve the errors.
Try checking your browser settings or looking for Linux-specific solutions to enable DRM support.
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Likitthakul last edited by
@esampson said in Cannot play Netflix or Amazon videos:
Hi @bes234,
Please check the issue you're experiencing with Netflix and Amazon videos on Ubuntu is likely due to the lack of proper digital rights management (DRM) support on your Linux system. Both Netflix and Amazon use DRM to protect their content, and while Windows has built-in support for these DRM protocols, Linux distributions like Ubuntu require additional setup. In Windows with Opera GX, DRM components are already integrated and enabled, which is why you don't face any issues. On Ubuntu, you may need to enable DRM in your browser settings or install additional libraries, such as Widevine, to resolve the errors.
Try checking your browser settings or looking for Linux-specific solutions to enable DRM support.
Your are showing netflix you ok
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Kauazn08 last edited by
Did anyone manage to resolve this? I can't see any type of media in this browser, but in Chrom and others, yes, the problem is that Opera is my preference but lately it's not worth it for me to open another browser to be able to access this type of content
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sorenfeodor last edited by
@kauazn08 Did you try the solutions given in https://forums.opera.com/topic/72349/compilation-discussions-on-problems-playing-videos-on-linux/37?
